Browsing by Subject "Telephone interpreting"

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  • Määttä, Simo Kalervo (2017)
    This paper analyzes the general impact and the potentially adverse effects of the use of English as a lingua franca (ELF) in a telephone-interpreted police interview in Finland, which was recorded and transcribed. The data were analyzed manually, both quantitatively and qualitatively. The analysis focuses on issues of mutual understanding and the organization of discursive flow from the interpreter’s perspective, using theoretical and methodological tools from conversation analysis, critical sociolinguistics, and critical discourse analysis. Examples of repair initiations and candidate understandings in the data, divided into three categories based on the degree of interpreter intervention in interaction, illustrate the interpreter’s prominent role as a coordinator of discursive flow and repairer of communication problems. However, while the LF-speaking interpreter shows accommodation to the ELF-speaking migrant’s linguistic resources, the outcome is not necessarily beneficial to the migrant. The service provider’s command of English complicates the interaction. Thus, in dialogue interpreting, ELF may function as an instrument of linguistic unfairness in ways that are often unpredictable. The representations that the interpreter constructs of the other participants as persons with limited linguistic and discursive resources play an important role in such processes. The peculiar features of telephone interpreting intersecting with issues related to ELF intensify such phenomena.
  • Määttä, Simo K. (Editorial Comares, 2019)
  • Määttä, Simo Kalervo; Wiklund, Satu Mari-Anna (2019)
    This article focuses on open class repair initiators in an asylum screening interview (duration 2:22:15) in Finland, telephone-interpreted between Finnish, language spoken by the officer, and French, language used by the asylum seeker. An open class repair initiator indicates that the entire turn is regarded as problematic and/or that the nature of the problem or the problematic element are not clear. This type of repair initiator indicates that the listener has not heard the turn, has not understood it, or wants to give the impression of not having heard or understood it. Studying this type of repair initiators allows emitting hypotheses concerning the causes of problems of understanding and misunderstandings occurring in telephone-interpreted institutional interaction and to describe the strategies of resolution of these problematic situations. Methodologically, this study falls within the framework of Conversation Analysis, combined with insights form Interpreting Studies and Critical Sociolinguistics.