Browsing by Subject "address forms, social interaction, variational pragmatics"

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  • Lindström, Jan Krister; Norrby, Catrin; Wide, Camilla; Nilsson, Jenny (Helsingfors universitet, Finska, finskugriska och nordiska institutionen, Nordica, 2014)
    Svenskans beskrivning
    This paper presents the research program "Interaction and variation in pluricentric languages: Swedish communicative patterns in Sweden and Finland" and a specific study of address practices in doctor-patient conversations in Sweden and Finland. The comparison shows that address forms in second person singular are used more in the Sweden Swedish conversations. Moreover, in Finland Swedish conversations, there is some use of address in second person plural which counts as a formal mode of address. The results suggest that the doctors in Sweden are more personally oriented whereas the doctors in Finland may tone down personal orientation. In the former case, commonalities between the interlocutors are taken to the forefront; in the latter case, there is a tendency to respect the other participants space in the interaction.
  • Norrby, Catrin; Wide, Camilla; Nilsson, Jenny; Lindström, Jan (John Benjamins, 2018)
    Pragmatics and Beyond New Series
    This chapter investigates social positioning through the use (or non-use) of address pronouns in Finland-Swedish and Sweden-Swedish service encounters recorded at theatre and event booking venues in Finland and Sweden. The results demonstrate some compelling variation in address practices which can be attributed to participant roles (customer or staff), national variety (Finland-Swedish or Sweden-Swedish), age (younger or older speaker and addressee) and situational factors, such as type of venue and type of transaction, as well as micro-situational aspects which occur during the course of the interaction (complications, problems or topics treated as sensitive). The study highlights that different forms of address cannot be associated a priori with a certain level of formality, but should be interpreted in their micro and macro contexts in order to understand existing cultural norms for appropriate address.