Browsing by Subject "proactive search"

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  • Ruotsalo, Tuukka; Peltonen, Jaakko; Eugster, Manuel J.A.; Glowacka, Dorota; Floréen, Patrik; Myllymäki, Petri; Jacucci, Giulio; Kaski, Samuel (2018)
    Exploratory search requires the system to assist the user in comprehending the information space and expressing evolving search intents for iterative exploration and retrieval of information. We introduce interactive intent modeling, a technique that models a user’s evolving search intents and visualizes them as keywords for interaction. The user can provide feedback on the keywords, from which the system learns and visualizes an improved intent estimate and retrieves information. We report experiments comparing variants of a system implementing interactive intent modeling to a control system. Data comprising search logs, interaction logs, essay answers, and questionnaires indicate significant improvements in task performance, information retrieval performance over the session, information comprehension performance, and user experience. The improvements in retrieval effectiveness can be attributed to the intent modeling and the effect on users’ task performance, breadth of information comprehension, and user experience are shown to be dependent on a richer visualization. Our results demonstrate the utility of combining interactive modeling of search intentions with interactive visualization of the models that can benefit both directing the exploratory search process and making sense of the information space. Our findings can help design personalized systems that support exploratory information seeking and discovery of novel information.
  • Andolina, Salvatore; Orso, Valeria; Schneider, Hendrik; Klouche, Khalil; Ruotsalo, Tuukka; Gamberini, Luciano; Jacucci, Giulio (ACM, 2018)
    Conversations among people involve solving disputes, building common ground, and reinforce mutual beliefs and assumptions. Conversations often require external information that can support these human activities. In this paper, we study how a spoken conversation can be supported by a proactive search agent that listens to the conversation, detects entities mentioned in the conversation, and proactively retrieves and presents information related to the conversation. A total of 24 participants (12 pairs) were involved in informal conversations, using either the proactive search agent or a control condition that did not support conversational analysis or proactive information retrieval. Data comprising transcripts, interaction logs, questionnaires, and interviews indicated that the proactive search agent effectively augmented the conversations, affected the conversations' topical structure, and reduced the need for explicit search activity. The findings also revealed key challenges in the design of proactive search systems that assist people in natural conversations.
  • Koskela, Markus; Luukkonen, Petri; Ruotsalo, Tuukka; Sjöberg, Mats; Floréen, Patrik (2018)
    A significant fraction of information searches are motivated by the user's primary task. An ideal search engine would be able to use information captured from the primary task to proactively retrieve useful information. Previous work has shown that many information retrieval activities depend on the primary task in which the retrieved information is to be used, but fairly little research has been focusing on methods that automatically learn the informational intents from the primary task context. We study how the implicit primary task context can be used to model the user's search intent and to proactively retrieve relevant and useful information. Data comprising of logs from a user study, in which users are writing an essay, demonstrate that users' search intents can be captured from the task and relevant and useful information can be proactively retrieved. Data from simulations with several datasets of different complexity show that the proposed approach of using primary task context generalizes to a variety of data. Our findings have implications for the design of proactive search systems that can infer users' search intent implicitly by monitoring users' primary task activities.