Browsing by Subject "public services"

Sort by: Order: Results:

Now showing items 1-2 of 2
  • Brito Salas, Kelly Natalia (Helsingin yliopisto, 2016)
    This Master’s Thesis discusses the Publicness of public telecommunications services through the case study of the Empresa de Telecomunicaciones de Bogotá – ETB. Dimensional Publicness is a degree to which an organization is endowed or constrained by political authority. The main objective of this research was to identify an alternative point of view to the public versus private discourse, taking a closer look to what influences organizational behavior and how these influences affect the public character of an organization. It is a qualitative case study that contributes to the discussion on the governance of infrastructure and service delivery, critical urban research, and organization theory. This work also serves as a case study of the current dynamics of planning politics in the global south. The data consists of primary and secondary sources, which consisted of digital newspaper articles, interviews, official reports, legal documents, information requests, academic literature, and raw data. The findings highlight a strong regulated political authority and affinity to public values, that has had both a positive and negative impact on ETB’s behavior, and affirm that a debate on ownership is minimal if we think on the greater picture of the role of companies for development. The focus should not only be on questioning which sector is best to deliver, rather answer what do we want out of companies and public services, or any service in general. There is a need to place organization behavior in a context of affinity to public sector values, enriched with political inputs from both society and the State, without discarding the imperative of financial and organizational sustainability. This research hopes to be a source of unified information on the privatization debate of ETB, a unique approach to Dimensional Publicness, and input for alternative arguments outside the outdated public-private ownership divide. Answering these inquiries also provide inputs on discovering empirically the current telecommunications framework in Colombia, spaces for improvement for ways to strengthen community and promote citizenship in the city’s telecommunication service delivery framework.
  • Kuusinen-James, Kirsi (2008)
    The focus of this study was the changing division of responsibilities of organizing the care for the elderly between the three welfare pillars: families, government and the private sector. The study portrays a profile of the people who are currently providing care for their loved ones as well as those who are receiving assistance. People's views of the future sources of care and their own willingness and opportunities of providing the help are also analyzed. The empirical data consists of a survey that was carried out in August 2005. A questionnaire was sent to 5600 randomly selected adults who lived in Päijät-Häme. Less than half (37, 6 %) returned the questionnaire. The data was re-weighted so that the main demographic structure corresponded to the Päijät-Häme population. The gender and generational contracts were used as a reference point for the analysis. These contracts are being 'renegotiated' and it is vital to listen to the opinions of the people who are expected to take a bigger responsibility for the care in the future. The study indicated that a clear majority of the respondents shared the view that people should care more for their loved ones. One fifth (21 %) of the respondents give help to someone. Around two thirds of the care providers were women. Care was provided mostly to their or their spouse's elderly parents but caring for somebody who is not a close relative (friends, neighbours) was also common. Among the care providers, there were 13 % employed sandwich-carers who took care of their under aged children as well as their parents. Care providing was most common with the people working in lower management. Only one out of ten men but one third of the women belonging to higher management provided care. The results revealed that respondents' willingness and opportunities varied according to their age, gender and professional position. Only 5 % of the citizens were willing to take full responsibility whereas 15 % thought that the responsibility belongs mainly to the government. Shared responsibility was clearly the most popular option. Men thought that the main responsibility should belong to the government twice as often as women and older people thought so twice as often as younger people. People still want to participate in care but they want to limit who they are willing to take care of, how they are willing to help and what kind of preconditions should there be that would enable them to do so. Respondents were mostly interested in caring for their partners or their spouses' parents. Caring was mostly seen as giving concrete help or social support.