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  • Syrjälä, Henna; Norrgrann, Anu (Emerald, 2019)
    Purpose: This chapter examines two rather extreme examples of non-human entities in home assemblage, interior objects, and companion animals, and how their agency appears distributed with human consumers in assembling home. The authors aim at drawing conceptual contrasts and overlappings in how agency expresses itself in these categories of living and non-living entities, highlighting the multifaceted manifestations of object agency. Methodology/Approach: This chapter employs multiple sets of ethnographi-cally inspired data, ranging from ethnographic interviews and an autoethno-graphic diary to three types of (auto-)netnographic data. Findings: The findings showcase oscillation of agency between these three analytic categories (human, non-human living, and non-human non-living), focusing on how it is distributed between two of the entities at a time, within the heterogeneous assemblage of home. Furthermore, the findings show instances in which agency emerges as shared between all three entities. Originality/Value: The contribution of this chapter comes from advancing existing discussion on object agency toward the focus on distributed and shared agency. The research adds to the prevailing discussion by exhibiting how agency oscillates between different types of interacting entities in the assemblage, and in particular, how the two types of non-human entities are agentic. The research demonstrates the variability and interwovenness of non-human and human, living and non-living agency as they appear intertwined in home assemblage.
  • Laamanen, Mikko; Moser, Christine; Bor, Sanne; den Hond, Frank (2020-03-10)
    This article builds on the theoretical notion that social order in organized settings is both emergent and decided. It examines the dynamics of emergent and decided social order in a timebank, a local community initiative within the alternative currency social movement. The authors propose that organized settings are in practice associated with a continuously evolving blend of elements of both decided and emergent social order; thus, allowing organizing to evolve over time. Shedding light on the broader puzzle of how social order in organized settings evolves, the authors empirically show how organizational dynamics change through the interplay of networks, institutions and decisions, as participants adopt and reject various elements of emergent and decided sources of social order. In their analysis, the authors combine content analysis and social network analysis of archival data to describe and explain dynamic and inherently relational organizing activities that unfold in the community’s day-to-day interactions.
  • Jarvenpaa, Sirkka L.; Välikangas, Liisa (2020-11-30)
    Our capacity to tackle grand challenges facing humanity depends on collaborative creativity. Increasingly, such collaborative creativity is affected by advanced technology such as mobile technology, virtual communications, and algorithmic computing. We use a temporal lens to study the potential of advanced technology to influence collaborative creativity. Prior studies have found that inner time and social time are critical for collaborative creativity. To creatively and purposefully contribute to collaboration, inner time—a temporal capacity to reflect on actions, meaning, and consequences over time—is required. Also necessary is social time—the time spent with others—to practice giving and taking of multivocal ideas and perspectives. What has not been well scrutinized in the organization and management literature is whether advanced technology might suppress both inner time and social time. In this paper, we advance future-oriented conjectures on the potential role of advanced technology on such temporal capacity. Included in our projections is a futuristic doomsday in which advanced technology has extinguished inner time and social time and hence curtailed collaborative creativity. We advance policy considerations for avoiding such an “end-time” scenario in organizations and societies.
  • Hearn, Jeff; Parkin, Wendy (Sage publications, 2021)
    Age at Work explores the myriad ways in which ‘age’ is at ‘work’ across society, organizations and workplaces, with special focus on organizations, their boundaries, and marginalizing processes around age and ageism in and across these spaces. The book examines: • how society operates in and through age, and how this informs the very existence of organizations; • age-organization regimes, age-organization boundaries, and the relationship between organizations and death, and post-death; • the importance of memory, forgetting and rememorizing in re-thinking the authors’ and others’ earlier work; and • tensions between seeing age in terms of later life and seeing age as pervasive social relations. Enriched with insights from the authors’ lived experiences, Age at Work is a major and timely intervention in studies of age, work, care and organizations. Ideal for students of Sociology, Organizations and Management, Social Policy, Gerontology, Health and Social Care, and Social Work.
  • Siekkinen, Jimi Ville-Pekka (2017)
  • Stenbacka, Rune; Tombak, Mihkel (2020-03-12)
    We develop a model including many features of health care systems: a limited number of approved treatments of certain qualities, insurance schemes reimbursing costs of a standard service, and nonprofit organizations competing with for-profit suppliers. All the equilibria exhibit quality differentiation, and the nonprofit captures a higher market share. Nonprofits (for-profits) supply the standard service when the quality upgrade induces a sufficiently high (low) increase in production costs. When the nonprofit provides the standard quality, all patients are served. In contrast, in a for-profit duopoly the standard-quality provider chargesa price premium, implying that there are excluded consumers.
  • Söderlund, Magnus; Mattsson, Jan (2020-05-06)
    Purpose The purpose of this study was to examine the impact of unsubstantiated claims that a product is “ecological.” Design/methodology/approach A between-subjects experimental design was used in which the absence versus the presence of an (unsubstantiated) ecological claim regarding a product was a manipulated factor. The design comprised four products, representing non-ingestible/ingestible products and familiar/unfamiliar brands. These two aspects were seen as potentially moderating factors with respect to the impact of ecological claims. Findings The results show that ecological product claims boosted beliefs that a product is indeed ecological. This influence was not moderated by non-ingestible/ingestible and familiar/unfamiliar product characteristics. Moreover, ecological product claims enhanced conceptually related product beliefs, namely, beliefs that the product is natural, environmentally friendly and healthy. Ecological claims also had a positive impact on the attitude toward the product. Practical implications The results imply that influencers who want a receiver to believe that a product is ecological can expect to be successful by merely claiming that a product is ecological. Social implications From a societal point of view, however, and in an era in which “alternative facts” and “post-truths” are becoming the subject of increasing concern, the results are problematic, because they underline that customers can be made to believe in claims even though no supporting evidence is provided. Originality/value The results imply that influencers who want a receiver to believe that a product is ecological can expect to be successful by merely claiming that a product is ecological. From a societal point of view, however, and in an era in which “alternative facts” and “post-truths” are becoming the subject of increasing concern, the results are problematic, because they underline that customers can be made to believe in claims even though no supporting evidence is provided.
  • Sarkis, Joseph; Kouhizadeh, Mahtab; Zhu, Qingyun Serena (2020-10-20)
    Purpose This study provides a reflective overview on the role of traditional and emergent digitalization and information technologies for leveraging environmental supply chain sustainability – while reflecting on potential trade-offs and conflicts of digitalization and greening. Design/methodology/approach The authors use relevant literature and literature from Industrial Management and Data Systems (IMDS) research published in this journal over the past 50 years. They also use their knowledge and over 30 years of research experience in the field to provide professional scholarly reflections and perspective. Findings The authors provide a focused and succinct evaluation for research directions. A pressures, practices and performance framework sets the stage for pertinent research questions and theoretical needs to investigate the nexus of digitalization and green supply chain management. The authors provide two frameworks with exemplary practices and research for traditional and emergent digitalization and information technology. Their reflection concludes with a summary and steps forward. Social implications The authors show how research and practice can be used to affect supply chain greening with digitalization and information technology. They observe that care should be taken given that these technologies can paradoxically simultaneously offer solutions to environmental degradation and potentially be a source of environmental degradation across the supply chain. Originality/value This work provides a summary and unique perspective that links traditional and emergent digitalization technology to green and environmental sustainability work. The area has not seen a clear summary and path forward and shows how IMDS literature has contributed to the field for decades.
  • Nandi, Santosh; Sarkis, Joseph; Hervani, Aref; Helms, Marilyn (2020-12-22)
    Purpose: Using the resource-based and the resource dependence theoretical approaches of the firm, the paper explores firm responses to supply chain disruptions during COVID-19. The paper explores how firms develop localization, agility and digitization (L-A-D) capabilities by applying (or not applying) their critical circular economy (CE) and blockchain technology (BCT)-related resources and capabilities that they either already possess or acquire from external agents. Design/methodology/approach: An abductive approach, applying exploratory qualitative research was conducted over a sample of 24 firms. The sample represented different industries to study their critical BCT and CE resources and capabilities and the L-A-D capabilities. Firm resources and capabilities were classified using the technology, organization and environment (TOE) framework. Findings: Findings show significant patterns on adoption levels of the blockchain-enabled circular economy system (BCES) and L-A-D capability development. The greater the BCES adoption capabilities, the greater the L-A-D capabilities. Organizational size and industry both influence the relationship between BCES and L-A-D. Accordingly, research propositions and a research framework are proposed. Research limitations/implications: Given the limited sample size, the generalizability of the findings is limited. Our findings extend supply chain resiliency research. A series of propositions provide opportunities for future research. The resource-based view and resource-dependency theories are useful frameworks to better understanding the relationship between firm resources and supply chain resilience. Practical implications: The results and discussion of this study serve as useful guidance for practitioners to create CE and BCT resources and capabilities for improving supply chain resiliency. Social implications: The study shows the socio-economic and socio-environmental importance of BCES in the COVID-19 or similar crises. Originality/value: The study is one of the initial attempts that highlights the possibilities of BCES across multiple industries and their value during pandemics and disruptions.
  • Haga, Jesper; Huhtamäki, Fredrik; Sundvik, Dennis (2021-02-13)
    In this study, we examine the relationship between employee effort within the firm and earnings management, using data on working hours and discretionary accruals. With higher employee effort, we find less earnings management among U.S. firms. This result is stronger when earnings are more predictable and persists after we control for endogeneity. We also find smaller earnings discontinuities with higher employee effort. Our domestic results remain the same with a global sample. Our results suggest that earnings management enables benchmark beating with greater precision than can high employee effort alone, but also that high-effort firms may be misclassified as earnings manipulators.
  • Wehner, Jessica; Altuntas Vural, Ceren; Halldorsson, Arni (2020-11-18)
    Purpose Service modularity promotes efficiency at the provider end of the supply chain and customisation at the customer end. The purpose of this paper is to investigate how logistics service modularity contributes to sustainable development through the means of energy efficiency. This is analysed in the context of logistics services for household waste collection. Design/methodology/approach A single case study methodology with embedded units is adopted where semi-structured interviews were conducted with a waste service provider (WSP) and buyers (municipalities) in Sweden, focussing on five types of logistics services for waste collection: collection of food and residual waste at apartments and one-family houses, as well as collection of gardening waste. Service modules are identified and analysed by blueprinting the service. Findings The findings show different service modules – standardised or customised – and their contribution to sustainable development operationalised through energy efficiency. Principles for an energy-centric service design are proposed. Research limitations/implications The research is limited to Swedish household waste collection setting. Promising efficiency through standardisation, logistics service modularity has a potential to improve energy efficiency as well. This neglected link between sustainability and service modularity offers fruitful research avenues. Practical implications This research is of practical relevance to waste logistics service providers and the municipality by suggesting principles for energy-centric service design. The service blueprint enables using logistics service modularity for improving energy efficiency in different logistics service settings. Originality/value This research incorporates an environmentally sustainable development perspective into logistics service modularity and contributes to the literature by exploring how energy efficiency is improved by modular design of logistics services. Furthermore, the study is one of the first to use service blueprinting to analyse logistics service modularity, providing a methodological contribution to that field in general and logistics in particular.
  • Khoreva, Violetta; Wechtler, Heidi (2020-02-12)
    Purpose: The purpose of the study is to explore empirically the consequences of knowledge hiding at the individual level and from the knowledge hiding committers' perspective. Hence, in line with agency theory and prior literature on knowledge hiding, the study investigates the associations between different facets of knowledge hiding and individual-level job performance, as well as the mediating role of employee well-being in the associations. Design/methodology/approach: Structural equation modeling was used to analyze multisource survey data from a sample of 214 employees and 34 immediate supervisors, in a professional services company in Finland. Findings: Evasive hiding was found to be negatively associated with in-role job performance and positively associated with innovative job performance. Playing dumb was found to be positively associated with in-role job performance. Finally, even though the association between rationalized hiding and innovative job performance was found to be positive, it was found to be of a smaller magnitude when employee well-being was taken into account. Practical implications: Forceful unhealthy competition and exploitative and workaholic cultures are discussed to reduce knowledge hiding behavior among employees and their negative consequences. Originality/value: The study highlights the paradox of managing organizational knowledge. In line with agency theory, we advocate that while knowledge sharing is one of the major assets of organizational welfare from the organizational perspective, it may resonate with the employee's perspective. Consequently, unless employees' self-interest and organizational interests are aligned, the paradox of managing organizational knowledge arises, and the classic agency problem occurs.
  • Liewendahl, Helena; Heinonen, Kristina (2020-02-13)
    Purpose: Customer value creation is dependent on a firm’s capacity to fulfil its brand promises and value propositions. The purpose of this paper is to explore frontline employees’ motivation to align with value propositions. Design/methodology/approach: The paper explores frontline employees’ motivation to align with a firm’s value propositions as operationalised brand promises. A longitudinal, three-phase case study was conducted on a B2B company in the building and technical trade sector. Findings: This study reveals factors that foster and weaken employees’ motivation to align with a firm’s brand promises and value propositions. The findings show that co-activity and authentic, practice-driven promises and value propositions foster frontline employees’ motivation to uphold brand promises and value propositions, whereas an objectifying stance and power struggle weaken this motivation. Practical Implications: The study indicates that a bottom-up approach to strategising is needed and that frontline employees are to be engaged in traditional managerial domains, such as in developing value propositions. By creating space and agency for frontline employees in the strategising process, their motivation to align with value propositions is fostered. Four motivational modes are suggested to support bottom-up strategising. Originality/value: The paper is unique in its focus on frontline employees’ motivation. Developing value propositions traditionally falls within the domain of management strategising, while employees are ascribed the role of enactment. Contrary to the established norm, this paper highlights employees’ active role in strategising and developing value propositions.
  • Virkkula, Esa; Bahadur Kunwar, Jagat (2016-12-28)
    This article explains the realisation and impact of tutoring on learning through a new kind of on-the-job learning method in workshops led by professional musicians. The research is a qualitative case study involving 62 upper secondary Finnish vocational music students who participated in 11 workshops. The research data consist of (a) workshop plans and personal learning goals written by the students before the workshops and (b) reflective essays about experiences after the workshops. The data were analysed using theory-oriented content analyses. In the workshop, the guidance-oriented interaction promoting learning starts at the beginning of the workshop with cooperative planning. The interaction between the students and the professional musician influenced the nature of the guidance – the professional musician was more like a colleague rather than a teacher. The students expressed that they had been able to influence the workshop goals in different phases and, thus, their professional competence had increased significantly. In vocational institutes, it is important to observe different ways of realising on-the-job learning and to develop new models of action, like the workshop method, to promote the development of students’ skills and competence.
  • Segercrantz, Beata; Tuori, Annamari; Niemistö, Charlotta (2020-11-10)
    Purpose – Drawing on a performative ontology, this article extends the literature on health promotion in organizations by exploring how health promotion is performed in care work. The focus of the study is on health promotion in a context of illness and/or decline, which form the core of the studied organizational activities. The paper addresses the following question: how do care workers working in elderly care and mental health care organizations accomplish health promotion in the context of illness and/or decline? Design/methodology/approach – The article develops a performative approach and analyses material-discursive practices in health promoting care work. The empirical material includes 36 semi-structured interviews with care workers, observations and organizational documents. Findings – Two central material-discursive health promoting practices in care work are identified: confirming that celebrates service users as residents and the organizations as a home, and balancing at the limits of health promotion. The practices of balancing make the limitations of health promotion discernible and involve reconciling health promotion with that which does not neatly fit into it (illness, institutionalization, and unachievable care aims and organizing). In sum, the study shows how health promotion can structure processes in care homes where illness and decline often are particularly palpable. Originality/value – The paper explores health promotion in a context rarely explored in organization studies. Previous organization studies have to some extent explored health promotion and care work, but typically separately. Further, the few studies that have adopted a performative approach to material-discursive practices in the context of care work have typically focused on IT. We extend previous organization studies literature by producing new insights: (1) from an important organizational context of health promotion and (2) of under-researched entanglements of human and non-human actors in care work providing a performative theory of reconciling organizational tensions. Keywords – Health promotion, Illness, Material-Discursive Practices, Performativity, Care work, Organizing, Body, Space, Object Paper type – Research paper
  • Rask, Mikko; Mačiukaitė-Žvinienė, Saulė; Tauginienė, Loreta; Dikčius, Vytautas; Matschoss, Kaisa; Aarrevaara, Timo; d'Andrea, Luciano (PE2020, European Union, 2016)
  • Bae, Hee-Sung; Grant, David B.; Banomyong, Ruth; Varadejsatitwong, Paitoon (2021-05-25)
    The purpose of this paper is to investigate strength of supply chain integration based on social exchange theory and its resultant impact on supply chain cost and responsiveness. The study surveyed Korean export firms and obtained 182 usable responses. Data were analysed using cluster analysis and analysis of variance. Findings confirm that the strength of supply chain integration provides a mechanism for measuring the width of integration for both suppliers and customers. Further, identifiable gaps in cost performance and responsiveness were found based on strength of supply chain integration. This paper contributes through the development and testing of a conceptual model based on social exchange theory and also offers managerial suggestions in the understanding of customer needs and the importance of sharing information with suppliers in achieving improved cost performance and responsiveness in the supply chain.
  • Tanner, Johanna; Lassus, Jannika (Suomen soveltavan kielitieteen yhdistys ry, 2018)
    This article deals with the workplace communication of Swedish-speaking Finns, the largest linguistic minority of Finland. The article is based on a survey and focuses on the communication in the private sector. The three main questions here are: How often and in what kind of communication situations are the national languages and English used at work? How do the Swedish-speaking Finns themselves evaluate their Finnish skills in their working life? And, how do they view the language skills attained in their past education – are they transferable to the working life? The study shows that Swedish-speaking Finns working in the private sector need high skills of both national languages and English on a daily or weekly basis in different communication situations. It is also shown that there is a certain amount of criticism towards earlier language education concerning the education of the national languages.
  • Lehtonen, Miikka J.; Harviainen, J. Tuomas (2016-09-28)
    Clash Royale, a highly successful mobile game, and its developer Supercell use player communities—clans—as design tools. It’s a precarious balance; player communities may yield massive amounts of data, but it’s up to the developer to build design management practices to ensure the uniqueness of the offering.