Browsing by Subject "2 - Hybrid open access publication channel"

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  • Björk, Peter; Prebensen, Nina; Räikkönen, Juulia; Sundbo, John (2021-12-12)
    During the past decades, tourism experience research has become a topical theme among Nordic researchers and in international tourism literature. This review provides an overview of the main themes of Nordic experience research, addresses the antecedents of tourism experiences, namely tourists’ emotional and interest regimes, and tourism experience outcomes, namely the value of tourism. Furthermore, the focus is placed on nature-based and gastronomy tourism, which seem to form the main fields of Nordic tourism experience research. Finally, thematic avenues are identified to keep Nordic experience researchers on the frontlines of future experience research challenged by global disruptors such as climate change and the COVID-19 pandemic.
  • Sarkis, Joseph; Cohen, Maurie J.; Dewick, Paul; Schröder, Patrick (2020-04-17)
  • Grant, David B.; Banomyong, Ruth; Gibson, Brian J. (2021-10-04)
    This perspective paper considers the current state of retail and retail logistics and supply chain management to discuss what the future may hold for it through four important issues: changing consumer expectations, the impact of e-commerce, and the relationship with the natural environment all of which are influenced by the economic environment. These issues apply to retailing globally and have been exacerbated by events such as the global COVID-19 pandemic, and examples are provided from various retail markets to illustrate them. Retailers will need to think strategically how to adapt their business models to address these issues by recognising the needs of new consumer segments, focussing on niche service and products to avoid direct clashes with larger physical store and Internet retailers, embracing more fully opportunities in e-commerce, and ensuring their activities are sustainable economically, socially and ecologically.
  • Fredström, Ashkan; Peltonen, Juhana; Wincent, Joakim (2020-02-21)
    Developing the concept of institutional incongruence and employing panel data from 60 countries, we outline an alternative view of the informal economy and the effects of regulative institutions on entrepreneurship productivity. We find evidence that the informal economy's size is, largely, negatively associated with entrepreneurship productivity, and that in the presence of a large informal economy, governmental efforts to improve governance quality can be counterproductive. Our results suggest policy interventions aimed at changing institutions to practice formal entrepreneurship should be implemented cautiously to avoid inducing institutional incongruence.
  • Ehrnrooth, Mats; Barner-Rasmussen, Wilhelm; Koveshnikov, Alexei; Törnroos, Maria (2020-07-15)
    Even while attempting to explain the same outcomes, research on leadership and on human resource management (HRM) have largely progressed on parallel trajectories. We extend recent efforts to bring these fields closer together by testing how employee perceptions of a high-performance work system (HPWS) and transformational leadership (TL), independently and jointly, influence four important employee attitudes. Analyses of 308 subordinates of 76 managers in five multinational companies suggest that a HPWS substitutes for much of the independent influence of TL and constitutes an important boundary condition for some of this influence. Implications for future research on HRM and leadership are discussed.
  • Leitner-Hanetseder, Susanne; Lehner, Othmar M.; Eisl, Christoph; Forstenlechner, Carina (2021-05-07)
    Purpose: This article ties in with current debates on the digital transformation of society and the consequent work changes. Using an artificial intelligence (AI)-based accounting context, the focus of this paper is on actors, roles and tasks and related skills on an individual level. The authors look at the effect of AI-based “smart” technology on the workforce in the broader accounting profession taking an intrafirm perspective, yet acknowledging that the digital transformation encompasses a much larger field in the financial sector. Design/methodology/approach: The authors conduct a Delphi study to identify the new roles and tasks in future accounting. In addition, the authors use expert workshops to clarify the related tasks and skills and determine whether either humans or AI-based technologies perform the roles or collaborate in professional accounting occupations. Findings: The results show that tasks and skills for existing professional occupations in the broader acounting context will be subject to major changes in the next 10 years due to (AI based) digital technologies, while “core” roles and tasks will continue to exist in the future, some will not be performed by humans but by AI-based technology. For other “new” roles, humans will need to make informed use of digital technologies and, to some extent, collaborate with AI-based technology. Research limitations/implications: The authors look at the effect of AI-based “smart” technology on the workforce in the broader accounting profession, taking an intrafirm perspective. Practical implications: This article ties in with current debates on the digital transformation of society and the consequent work changes. Using an AI-based accounting context, the focus of this paper is on the new and adapted roles and tasks. Originality/value: The comprehensive analysis based on the Delphi study and expert workshops provide ample innovative ground for future research on the impact of AI on organisations and society.
  • Wesemann, Henrik; Wincent, Joakim (2021-03-23)
    Female entrepreneurs are subjected to stereotypes that make it difficult to secure funding. Crowdfunding challenges many of the causes of this discrimination but we know little about if and how it changes optimal funding strategies for female entrepreneurs. Using a sample of 3191 crowdfunding campaigns by female entrepreneurs, we draw from signaling theory to develop and test a series of counterintuitive conjectures for female crowdfunding success. Our results contradict advice that may be derived from traditional entrepreneurial finance: women in crowdfunding should use their gender as advertising, use more female-centric language, avoid self-promotion, start businesses in male-dominated sectors, and ask for more money. These findings highlight new theoretical mechanisms in crowdfunding and develop recommendations for female entrepreneurs who want to raise funds.
  • Nordbäck, Emma; Hakonen, Marko; Tienari, Janne (2021-04-03)
    Neoliberalism, precarious jobs, and control of work have multiple effects on academic identities as our allegiances to valued social groups and our connections to meaningful locations are challenged. While identities in neoliberal universities have received increasing research attention, sense of place has passed unnoticed in the literature. We engage with collaborative autoethnography and contribute to the literature in two ways. First, we show that while academic identities are put into motion by the neoliberal regime, they are constructed through mundane constellations of places and social entities. Second, we elucidate how academic identities today are characterized by restlessness and how academics use place and time to find meaning for themselves and their work. We propose a form of criticism to neoliberal universities that is sensitive to positionalities and places and offer ideas on how to build shared understandings that help us survive in the face of neoliberal standards of academic “excellence.”
  • Björk, Bo-Christer (2019-07-30)
    The acceptance rate of scholarly journals is an important selection criterion for authors choosing where to submit their manuscripts. Unfortunately, information about the acceptance (or rejection rates) of individual journals is seldom avai- lable. This article surveys available systematic information and studies of acceptance rates. The overall global average is around 35-40%. There are significant differences between fields of science, with biomedicine having higher acceptance rates compared to for instance the social sciences. Open access journals usually have higher acceptance rates than subs- cription journals, and this is particularly true for so-called OA mega-journals, which have peer review criteria focusing on sound science only.
  • Fougère, Martin; Solitander, Nikodemus; Maheshwari, Sanchi (2019-11-28)
    Through its focus on deep and experiential learning, service-learning (SL) has become increasingly popular within the business school curriculum. While a reciprocal dimension has been foundational to SL, the reciprocality that is emphasized in business ethics literature is often on the relationship between the service experience and the academic content, rather than reciprocal learning of the service providers (students) and the recipients (organizations and their managers), let alone other stakeholders. Drawing on the notion of enriched reciprocal learning and on Aristotle’s typology of modes of knowing, we (1) revisit reciprocal learning by illustrating what kinds of learning occur for server and served in four SL projects from a project course in CSR, and (2) emphasize the role of boundary spanners from the project organizations in making this reciprocal learning happen and translating the various types of student learning in ways that are useful for their organizations. We find that when boundary spanners are particularly engaged at making the projects impactful, they contribute to making the learning experiences of students, managers (including themselves) and sometimes other stakeholders useful, multidimensional, and ultimately rewarding.
  • Gummerus, Johanna; Mickelsson, Jacob; Trischler, Jakob; Härkönen, Tuomas; Grönroos, Christian (2021-07-19)
    Purpose: This paper aims to develop and apply a service design method that allows for stronger recognition and integration of human activities into the front-end stages of the service design process. Design/methodology/approach: Following a discussion of different service design perspectives and activity theory, the paper develops a method called activity-set mapping (ActS). ActS is applied to an exploratory service design project to demonstrate its use. Findings: Three broad perspectives on service design are suggested: (1) the dyadic interaction, (2) the systemic interaction and (3) the customer activity perspectives. The ActS method draws on the latter perspective and focuses on the study of human activity sets. The application of ActS shows that the method can help identify and visualize sets of activities. Research limitations/implications: The ActS method opens new avenues for service design by zooming in on the micro level and capturing the set of activities linked to a desired goal achievement. However, the method is limited to activities reported by research participants and may exclude unconscious activities. Further research is needed to validate and refine the method. Practical implications: The ActS method will help service designers explore activities in which humans engage to achieve a desired goal/end state. Originality/value: The concept of “human activity set” is new to service research and opens analytical opportunities for service design. The ActS method contributes a visualization tool for identifying activity sets and uncovering the benefits, sacrifices and frequency of activities.
  • Mahlamäki, Tommi; Storbacka, Kaj; Pylkkönen, Samuli; Ojala, Mika (2020-09-11)
    Digitalization changes both buying processes and sales processes and, consequently, the dynamics and division of work between buyers and suppliers in the supply chain. This has major implications for industrial marketing and supply chain management. In this study, we analyze the impact of sales configurators, which are used to create valid configurations of market offerings that fulfill customer requirements. The usefulness of sales configurators can be investigated from both the sellers' and buyers' perspectives. In this research, we focus on the latter, and we specifically investigate the antecedents of customers' acceptance of sales configurators in a supply chain. In our analysis, we concentrate on system-level antecedents, which have been neglected by the existing literature. Our research yields better knowledge of how digital sales technologies can be used by customers for improved effectiveness and perceived value. The results demonstrate that ease of use and system adaptability contribute strongly to the perceived effectiveness, and eventually to the perceived usefulness, of sales configurators. Yet, surprisingly, perceived enjoyment is identified as having the most significant effect on perceived usefulness.
  • Sjödin, David; Parida, Vinit; Kohtamäki, Marko; Wincent, Joakim (2020-03-13)
    In this paper, we explore how manufacturing firms and their customers co-create digital service innovations in an attempt to address the digitalization paradox. We present empirical insights from a case study of four manufacturers and their customer relationships. The results suggest that value co-creation in digital servitization is best managed through an agile micro-service innovation approach. Such an approach requires incremental micro-service investments, sprint-based micro-service development, and micro-service learning by doing to ensure customized and scalable digital service offerings. The proposed agile co-creation model provides insight into the phases, activities, and organizational principles of a micro-service innovation approach. Relational teams that pool knowledge from providers’ and customers’ strategic, technological, and operational areas are crucial to ensure successful cooperation and governance for agile co-creation. This paper offers insight into how companies engage in agile co-creation processes, with important recommendations for innovation in manufacturing firms in the era of digitalization.
  • Harpring, Russell; Maghsoudi, Amin; Fikar, Christian; Piotrowicz, Wojciech; Heaslip, Graham (2021-03-03)
    Purpose: This research describes compounding factors in a complex emergency which exacerbate a cholera epidemic among vulnerable populations due to supply chain disruptions. Basic needs such as food, medicine, water, sanitation, and hygiene commodities, are critical to reduce the incidence rate of cholera and control the spread of infection. Conflicts cause damage to infrastructure, displace vulnerable populations, and restrict the flow of goods from both commercial and humanitarian organizations. This work assesses the underlying internal and external factors which either aggravate or mitigate the risk of a cholera outbreak in such settings, using Yemen as a case study. Design/Methodology/Approach: This study adopts a system dynamics methodology to analyze factors which influence cholera outbreaks in the context of the Yemeni Civil War. A causal loop diagram with multiple components was constructed to represent the complexities of humanitarian situations which require critical decision-making. The model was built using data from humanitarian organizations, NGOs, and practitioners, along with literature from academic sources. Variables in the model were confirmed through semistructured interviews with a field expert. Findings: Compounding factors which influenced the cholera outbreak in Yemen are visualized in a causal loop diagram, which can improve understanding of relationships where numerous uncertainties exist. A strong link exists between humanitarian response and the level of infrastructure development in country. Supply chains are affected by constraints deriving from the Yemeni conflict, further inhibiting the use of infrastructure, which limits access to basic goods and services. Aligning long-term development objectives with short-term humanitarian response efforts can create more flexible modes of assistance to prevent and control future outbreaks. Research limitations/implications: The model focuses on the qualitative aspects of system dynamics to visualize the logistics and supply chain-related constraints that impact cholera prevention, treatment, and control through humanitarian interventions. The resulting causal loop diagram is bounded by the Yemen context, thus an extension of the model adapted for other contexts is recommended for further study. Practical implications: This research presents a systematic view of dynamic factors existing in complex emergencies which have cause and effect relationships. Several models of cholera outbreaks have been used in previous studies, primarily focusing on the modes and mechanisms of transmission throughout a population. However, such models typically do not include other internal and external factors which influence the population and context at the site of an outbreak. This model incorporates those factors from a logistics perspective to address the distribution of in-kind goods and cash and voucher assistance. Social implications: This research has been aligned with six of the United Nations Sustainable Development Goals, using their associated targets in the model as variables which influence the cholera incidence rate. Recognizing that the SDGs are interlinked, as are the dynamic factors in complex humanitarian emergencies, we have chosen to take an interdisciplinary approach to consider social, economic, and environmental factors which may be impacted by this research. Originality/Value: This paper provides an insight into the underlying interrelations of internal and external factors present in the context of a cholera outbreak in a complex emergency. Supply chains for food, WASH, and health commodities are crucial to help prevent, control, and treat an outbreak. The model exposes vulnerabilities in the supply chain which may offer guidance for decision makers to improve resilience, reduce disruptions, and decrease the severity of cholera outbreaks. Keywords: Humanitarian logistics, complex emergency, cash and voucher assistance, epidemics, in-kind assistance, system dynamics, resilience, cholera outbreak, disruptions, casual loop diagram
  • Heyns, Andries; du Plessis, Warren; Curtin, Kevin M.; Kosch, Michael; Hough, Gavin (2021-04-10)
    Tower-mounted camera-based wildfire detection systems provide an effective means of early forest fire detection. Historically, tower sites have been identified by foresters and locals with intimate knowledge of the terrain and without the aid of computational optimisation tools. When moving into vast new territories and without the aid of local knowledge, this process becomes cumbersome and daunting. In such instances, the optimisation of final site layouts may be streamlined if a suitable strategy is employed to limit the candidate sites to landforms which offer superior system visibility. A framework for the exploitation of landforms for these purposes is proposed. The landform classifications at 165 existing tower sites from wildfire detection systems in South Africa, Canada and the USA are analysed using the geomorphon technique, and it is noted that towers are located at or near certain landform types. A metaheuristic and integer linear programming approach is then employed to search for optimal tower sites in a large area currently monitored by the ForestWatch wildfire detection system, and these sites are then classified according to landforms. The results support the observations made for the existing towers in terms of noteworthy landforms, and the optimisation process is repeated by limiting the candidate sites to selected landforms. This leads to solutions with improved system coverage, achieved within reduced computation times. The presented framework may be replicated for use in similar applications, such as site-selection for military equipment, cellular transmitters, and weather radar.
  • Tallberg, Linda; Välikangas, Liisa; Hamilton, Lindsay (2021-10-01)
    This article explores a practical approach to teaching animal ethics in food systems as part of a business course. We argue that tackling such complex and emotionally charged topics is vital to shifting unsustainable and hurtful behaviours towards more positive futures. Our teaching example outlines a pedagogy of courageously witnessing, inquiring with empathy and prompting positive action; an activist approach we term fierce compassion. These three layers blend positive and critical perspectives in a classroom to address contentious issues of large-scale industrial animal production hitherto largely neglected in a traditional business curriculum. While acknowledging that academic activism is controversial, we argue that fierce compassion – noticing the suffering that is remote and often systemically hidden – can inform and structure education towards more post-anthropocentric and just futures for all living beings – human and nonhuman alike.
  • Boly, Amadou; Gillanders, Robert (2018-06-19)
    We analyse policymakers’ incentives to fight corruption under different institutional qualities. We find that ‘public officials’, even when non-corrupt, significantly distort anti-corruption institutions by choosing a lower detection probability when this probability applies to their own actions (legal equality), compared to a setting where it does not (legal inequality). More surprising perhaps is the finding that policy-makers do not choose a zero level of detection on average, even when it applies to them too. Finally, corruption is significantly lower when the detection probability is exogenously set, suggesting that the institutional power to choose detection can itself be corruptive.
  • Andersson, Ola; Campos-Mercade, Pol; Meier, Armando N.; Wengström, Erik (2021-09-15)
    We investigate how the anticipation of COVID-19 vaccines affects voluntary social distancing. In a large-scale preregistered survey experiment with a representative sample, we study whether providing information about the safety, effectiveness, and availability of COVID-19 vaccines affects the willingness to comply with public health guidelines. We find that vaccine information reduces peoples’ voluntary social distancing, adherence to hygiene guidelines, and their willingness to stay at home. Getting positive information on COVID-19 vaccines induces people to believe in a swifter return to normal life. The results indicate an important behavioral drawback of successful vaccine development: An increased focus on vaccines can lower compliance with public health guidelines and accelerate the spread of infectious disease. The results imply that, as vaccinations roll out and the end of a pandemic feels closer, policies aimed at increasing social distancing will be less effective, and stricter policies might be required.
  • Helkkula, Anu; Kowalkowski, Christian; Tronvoll, Bård (2018-01-01)
    Service innovation is a key source of competitive differentiation across firms and markets. Despite growing attention from practitioners and academics alike, systematic scholarly inquiry into service innovation’s diverse theoretical foundations has to date been limited. This article explores different approaches to service innovation and proposes a typology of four archetypes, each informed by a distinct theoretical perspective and by different underlying assumptions. Process-based and output-based archetypes focus on value-adding phases and output value, respectively. Experiential and systemic archetypes have attracted less attention but become central for firms seeking to cocreate phenomenologically determined value within the service ecosystem. The article also contributes to service innovation research and practice by bringing together the existing archetypes, which were previously treated separately. Juxtaposing these archetypes and emphasizing value and value cocreation, the article proposes an integrative view of how novel value cocreation can be enhanced in service innovations. Finally, we develop an agenda for future research, encouraging researchers and managers to plan service innovations systematically, deploying each archetype in value cocreation, and combining them within an integrative approach.
  • Sarasvuo, Sonja (2021-08-03)
    Purpose The implications of multiple organizational identities for branding research have been scarcely considered. This paper aims to explore what sources of identity internal stakeholders use to construct organizational identities and corporate identities, and identify how diversity emerges in the perceived identities across various stakeholders. Design/methodology/approach The empirical study includes 59 in-depth interviews with internal stakeholders in a business-to-business service company. Findings Employees may perceive identity diversity as a strategic benefit for the company, and employees may not identify with a uniform corporate identity. The corporate identity could become more identifiable for employees through managerial recognition of different dimensions of identity diversity, such as multiple professional and locational identities. Originality/value The study bridges insights between organizational identity and corporate identity and problematizes identity coherence and consistency as strategic principles for corporate branding by proposing an alternative approach guided by identity diversity. Additionally, the study discusses identity diversity-based approaches to internal branding and co-creation in branding.