Browsing by Subject "PREM2019_extra"

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  • Fougère, Martin; Solitander, Nikodemus; Maheshwari, Sanchi (2019-11-28)
    Through its focus on deep and experiential learning, service-learning (SL) has become increasingly popular within the business school curriculum. While a reciprocal dimension has been foundational to SL, the reciprocality that is emphasized in business ethics literature is often on the relationship between the service experience and the academic content, rather than reciprocal learning of the service providers (students) and the recipients (organizations and their managers), let alone other stakeholders. Drawing on the notion of enriched reciprocal learning and on Aristotle’s typology of modes of knowing, we (1) revisit reciprocal learning by illustrating what kinds of learning occur for server and served in four SL projects from a project course in CSR, and (2) emphasize the role of boundary spanners from the project organizations in making this reciprocal learning happen and translating the various types of student learning in ways that are useful for their organizations. We find that when boundary spanners are particularly engaged at making the projects impactful, they contribute to making the learning experiences of students, managers (including themselves) and sometimes other stakeholders useful, multidimensional, and ultimately rewarding.
  • Boly, Amadou; Gillanders, Robert; Miettinen, Topi (2019-06)
    In our framed laboratory experiment, two Public Officials, A and B, make consecutive decisions regarding embezzlement from separate funds. Official B observes Official A’s decisions before making his/her own. We find a contagion effect of embezzlement in that facing a corrupt official A increases the likelihood of embezzlement by Official B. Likewise, deterrence matters in that higher detection probabilities significantly decrease the likelihood of embezzlement. Crucially, when the same deterrence policy applies to both officials, detection is more effective in curbing embezzlement if chosen by an honest public official A rather than a corrupt public official A. This legitimacy effect may help explain why anti-corruption policies can fail in countries where the government itself is believed (or known) to be corrupt.
  • Fougère, Martin; Solitander, Nikodemus (2019-12-23)
    Multi-stakeholder initiatives involve actors from several spheres of society (market, civil society and state) in collaborative arrangements to reach objectives typically related to sustainable development. In political CSR literature, these arrangements have been framed as improvements to transnational governance and as being somehow democratic. We draw on Mouffe’s works on agonistic pluralism to problematize the notion that consensus-led multi-stakeholder initiatives bring more democratic control on corporate power. We examine two initiatives which address two very different issue areas: the Roundtable on Sustainable Palm Oil (RSPO) and the Bangladesh Accord on Fire and Building Safety (The Accord). We map the different kinds of adversarial relations involved in connection with the issues meant to be governed by the two initiatives, and find those adversarial relations to take six main shapes, affecting the initiatives in different ways: (1) competing regulatory initiatives; (2) pressure-response relations within multi-stakeholder initiatives; (3) pressure-response relations between NGOs and states through multi-stakeholder initiatives; (4) collaboration and competition between multi-stakeholder initiatives and states; (5) pressure-response relations between civil society actors and multi-stakeholder initiatives; and (6) counter-hegemonic movements against multi-stakeholder initiatives as hegemonic projects. We conclude that multi-stakeholder initiatives cannot be democratic by themselves, and we argue that business and society researchers should not look at democracy or politics only internally to these initiatives, but rather study how issue areas are regulated through interactions between a variety of actors—both within and without the multi-stakeholder initiatives—who get to have a legitimate voice in this regulation.
  • Karlsson, Charlie; Rickardsson, Jonna; Wincent, Joakim (2019-10-24)
    In this paper, we review and comment upon the development of the literature on diversity, innovation, and entrepreneurship. In an overview of previous studies and various strands of literatures, we outline and argue that to better understand the intricate dynamic relationships between diversity, innovation, entrepreneurship, and regional development there is a strong need to further develop “the economics of spatial diversity.” We further argue that this development may benefit from combining various literatures based upon sound economic micro-foundations, to develop a more absolute understanding of diversity and fulfill the need of more clear mechanisms for future empirical testing. Obviously, this is important both from a research point of view and in order to provide policymakers with a powerful set of analytical tools. We call for more analytical work and more high-quality empirical studies. With a set of papers, we believe this special issue to provide a contribution in this direction.
  • Holmberg, Kim; Hedman, Juha; Bowman, Timothy D.; Didegah, Fereshteh; Laakso, Mikael (2019-11-15)
    Scientific articles available in Open Access (OA) have been found to attract more citations and online attention to the extent that it has become common to speak about OA Altmetrics Advantage. This research investigates how the OA Altmetrics Advantage holds for a specific case of research articles, namely the research outputs from universities in Finland. Furthermore, this research examines disciplinary and platform specific differences in that (dis)advantage. The new methodological approaches developed in this research focus on relative visibility, i.e. how often articles in OA journals receive at least one mention on the investigated online platforms, and relative receptivity, i.e. how frequently articles in OA journals gain mentions in comparison to articles in subscription-based journals. The results show significant disciplinary and platform specific differences in the OA advantage, with articles in OA journals within for instance veterinary sciences, social and economic geography and psychology receiving more citations and attention on social media platforms, while the opposite was found for articles in OA journals within medicine and health sciences. The results strongly support field- and platform-specific considerations when assessing the influence of journal OA status on altmetrics. The new methodological approaches used in this research will serve future comparative research into OA advantage of scientific articles over time and between countries.
  • Vu, Thao Phuong; Grant, David B.; Menachof, David (2019-12-26)
    Paper explores different stakeholder perceptions of logistics service quality in Hai Phong, Vietnam, one of the country’s most important port complexes and largest logistics hubs. Semi-structured interviews were conducted with customers, logistics service providers and port operators. Fourteen important variables were found with delivery time and shipment condition perceived by all groups as most important. Variables related to human factors were considered important by customers but not by logistics service providers. The paper contributes to our knowledge of what logistics service quality entails in a developing country that is lower on a logistics maturity scale, such as Vietnam, and provides managers with insights on what logistics service quality factors to address to enhance customers’ perceptions regarding their expectations.
  • Kunz, Werner; Heinonen, Kristina; Lemmink, Jos (2019-08-12)
    Purpose: Service technologies are transforming the business landscape rapidly. This paper aims to explore the current scope of research in regard to emerging service technologies by comparing the content of articles in academic journals with practitioner-oriented publication outlets. Design/methodology/approach: A total of 5,118 technology-related articles from service journals, service conferences, business journals and business magazines are analyzed. Text-mining on abstracts is used for the thematic and semantic analysis. Common research themes and their relationships are depicted in a two-dimensional structured network. Further, the sample is analyzed regarding various technologies mentioned in the Gartner Hype Cycle. Findings: The paper reveals differences in academic and business perspectives in regard to service technologies. In comparison to business journals, scientific service research is more focused on customer-related aspects of technology. Service research has a less concrete focus on technology than in business publications. Still, service conference articles show a broader scope of emerging service technologies than academic journal articles. Research limitations/implications: Scientific research should focus on more concrete service technologies. Business magazines serve as a good source for that and the paper identifies several promising new technology fields. Practical implications: Although business magazines cover significantly more concrete service technologies, they miss the integrated perspective that academic articles usually offer. Academia can help business to better align concrete technologies with different internal and external perspectives. Originality/value: This paper serves as an introduction to the special issue Future Service Technologies. Additionally, a quantitative study of recent service technology research serves as a reality check for academic researchers on business reality and provides research and practical recommendations.
  • Johansson, Jeaneth; Malmström, Malin; Wincent, Joakim; Parida, Vinit (2019-10-26)
    This paper explores how government venture capitalists approve or reject financing applications. Based on longitudinal observations, complemented by interviews, documentation, and secondary data, the findings show the limited influence of the regulative and normative logics (e.g., formal guidelines and accepted behavior) on government venture capitalists’ decisions. Instead, individual decisions are observed to be largely overshadowed by cognitions and heuristics, which dominate formal regulations and socially constructed group-level norms. Although official decision communications state that regulations have been followed, the evidence suggests that the cognitive logic dominates the funding decision-making process through a set of overshadowing forces that restrict the influence of the normative and regulative logics on funding decisions. This research has implications for venture financing and highlights the importance of cognitions in shaping venture capital decisions.
  • Halldorsson, Arni; Altuntas Vural, Ceren; Wehner, Jessica (2019-06-13)
    Purpose The purpose of this paper is to explore the sustainability of waste supply chains regarding the energy efficiency of first-mile waste collection systems and quality of waste. Roles of actors in the waste service triad are considered, particularly focusing on households. Design/methodology/approach Primary data are collected from respondents including municipality officers, waste service providers (WSPs) and households through brainstorming sessions, semi-structured interviews, site visits and a focus group. Secondary data are collected from official reports for validation. Findings Findings reveal tension between the energy efficiency of waste collection logistics and the quality of waste collected. Households are co-producers of logistic services providing important inputs in the form of sorting and moving waste and raw materials into new cycles of goods circulating in logistics systems. Other actors in the logistics service triad are the municipality as regulator and the WSP acting as a reverse-logistics service provider. Practical implications This study provides principles for policymakers and practitioners to evaluate the energy efficiency of waste management options, considering the quality of waste. Also, “logistics services” and “quality of waste” as concepts might provoke new thoughts on how to involve the consumer in resource recovery. Originality/value Few studies have focused on the end-consumer’s role in waste supply chains. By considering waste as a resource and the consumer as the supplier of this input, this study provides a new way to think about logistics services for waste collection.
  • Haga, Jesper Per Alexander; Huhtamäki, Fredrik Johannes; Sundvik, Dennis (2019-07)
    In this study, we investigate how country-level long-term orientation affects managers' willingness to engage in earnings management and choice of earnings management strategy. Using a comprehensive dataset of 47 countries for the period from 2003 to 2015, we find that firms in long-term-oriented cultures rely relatively more on earnings management through accruals, while firms in short-term-oriented cultures engage in relatively more real earnings management. Furthermore, we find a larger discontinuity around earnings benchmarks in long-term-oriented cultures suggesting that manipulation of accruals enables benchmark beating with high precision.
  • Ehrnström-Fuentes, Maria; Jauho, Mikko; Jallinoja, Piia (2019-12)
    The modern industrialized food system has faced criticism for several decades. Since the 1990s, various alternative food networks (AFNs) have attempted to increase the economic, environmental and social sustainability of the food system. A recent innovation in Finland, REKO food rings, was motivated by the desire to enhance the livelihood of farmers and to facilitate a broader change in agricultural practices. It applies contemporary social media tools to organize communication and trade between producers and consumers. The present paper analyses perceptions and experiences of sustainability among REKO producers using thematic interviews and questionnaire data. The results show that the expectations for increased sustainability are high, but the producers nevertheless face multiple challenges to ensure sustainability in their daily practices. Many producers reported having modified their production methods to be more environmentally sustainable already before joining REKO. With regards to economic sustainability, after an enthusiastic start, the positive impacts of REKO have started to diminish. Our findings point to the variations and dynamics of the experiences and perceptions that exist across locations and product segments.
  • Fellman, Johan (2019-09-09)
    Seasonality of demographic data has been of great interest. The seasonality depends mainly on climatic conditions, and the findings may vary from study to study. Commonly, the studies are based on monthly data. The population at risk plays a central role. For births or deaths over short periods, the population at risk is proportional to the lengths of the months. Hence, one must analyse the number of births (deaths) per day. If one studies the seasonality of multiple maternities, the population at risk is the total monthly number of confinements and the number of multiple maternities in a given month must be compared with the monthly number of all maternities. Consequently, one considers the monthly rates of multiple maternities, the monthly number of births is eliminated and one obtains an unaffected seasonality measure of the rates. In general, comparisons between the seasonality of different data sets presuppose standardization of the data to indices with common means, mainly 100. When seasonal models are applied, one must pay special attention to how well the applied model fits the data. If the goodness of fit is poor, non-significant models obtained can erroneously lead to statements that the seasonality is slight, although the observed seasonal fluctuations are marked. The estimated monthly models chosen are approximately orthogonal and they have little influence on the parameter estimates. Exact orthogonality should be obtained if the data are equidistant, that is, if the months are of equal length (e.g. 30 days), corresponding to 30 ∘. Exactly equidistant data can be observed when circadian rhythms (24 h) are studied. In this study, we compare seasonal models with models with exact orthogonality.
  • Kelleher, Carol; O'Loughlin, Deirdre; Gummerus, Johanna; Peñaloza, Lisa (2019-11-06)
    The predominant value discourse among scholars characterizes value cocreation as involving multiple actors at the micro-, meso-, and macrolevels in service systems. This research contributes to the knowledge of the interdependencies among multiple resource-integrating actors and value outcomes by employing a relational perspective on value cocreation within the empirical context of family caregiving. The findings reveal how interdependent actors orchestrate value cocreation in service systems, how this impacts value, and how orchestration precipitates system adjustments, which form the recursive context of value cocreation over time. We differentiate and delineate three multi-actor orchestration mechanisms—assembling, performing, and brokering—through which nonreferent beneficiaries coordinate value cocreation on behalf of dependent referent beneficiaries. We term the mutually generalized oscillating multiform negative and positive well-being outcomes that emerge from orchestration among interdependent actors as relational value. In employing the metaphor of the kaleidoscope to emphasize system dynamism, our discussion of relational value cocreation deepens our understanding of how nonreferent beneficiary-led orchestration, founded on generalized mutuality and on behalf of referent beneficiaries with reduced agency, enhances and balances multiform, oscillating and positive and negative well-being outcomes in service systems. This will help service practitioners facilitate orchestration and optimize value for all.
  • Sthapit, Erose; Björk, Peter (2019-07-03)
    The present study explores sources of distrust in the Airbnb context. The study focuses on Airbnb customers' negative reviews posted in English on Trustpilot's website. The search for posts was employed with the keyword ‘trust’ to find online narratives from customers who had negative experiences of trust with Airbnb. Of the 2733 online reviews screened, the study concentrated on 216 negative reviews. The data analysis followed the grounded theory approach, which resulted in two themes that reflect the sources of distrust: Airbnb's poor customer service and the hosts' unpleasant behaviour. The managerial implications are that Airbnb should invest additional resources into minimising customers' negative experiences by focusing on trust-based relationships and maintaining quality in its core service elements. When customers report their complaints, their concerns should be addressed with prompt apologies, positive actions, and a willingness to compensate these customers to neutralise their distrust in the company.
  • Vega, Diego; Roussat, Christine (2019-11-11)
    Purpose: Service development and outsourcing are growing trends in humanitarian logistics (HL). Humanitarian organizations (HOs) have developed specialized units to perform logistics activities on behalf of other aid organizations, as a commercial logistics service provider (LSP) would do. The purpose of this paper is to explore the characteristics of HOs acting as LSPs and the differences with their commercial counterparts. Design/methodology/approach: This research uses a two-level content analysis of 149 annual reports from 50 local and international HOs, performed with the help of qualitative data analysis software. First, a manifest content analysis identified the number of occurrences of logistics-related words and later, a latent content analysis studies the use in context of such words to characterize the nature of HOs as LSPs. Findings: Evidence shows that some international HOs – in some cases through specialized logistics units – perform the same activities as commercial LSPs, providing similar services. However, due to the characteristics of the humanitarian context, HOs acting as LSPs can offer a wider range of value-added and dedicated services to clients (other HOs) than commercial LSPs. Research limitations/implications: Exploring the activities performed by HOs on behalf of other aid organizations and characterizing them as service providers constitutes a first attempt to grasp the unique features of these particular humanitarian LSPs. The results open the discussion about the services HOs offer, thus contributing to theory development in HL. Practical implications: The identification of HOs acting as LSPs introduces a new actor to the humanitarian network, which the authors refer to as humanitarian service provider (HSP). This supposes two main managerial implications. First, the results support the idea of seeing servitization as a competitive difference, having a substantial impact on the way HOs build their strategies and achieve competitive advantage. Second, HSPs can push their commercial equivalents to identify new activities or services to offer and maintain their competitive advantage with regard to the newcomers. Originality/value: This paper furthers the discussion on the concept of HSPs and demonstrates its uniqueness, thus contributing to the ever-growing body of knowledge of HL research.
  • Einola, Katja; Alvesson, Mats (2019-11-11)
    This paper contributes to the understanding of relational aspects of leadership and followership. Our in-depth empirical study of the leader/follower relation uncovers how and why assigning team members into ‘leader’ and ‘follower’ positions may sometimes be a double-edged sword and lead to unintended consequences undermining both the team’s potential and member satisfaction. We report on a multi-voiced story of one team that at first looked like a well-performing one with effective, ‘good’ leadership and satisfied team members. However, a closer investigation revealed frictional understandings, unresponsiveness and dynamics of immaturization as the followers overly relied on the elected leader. Leadership seen as ‘good’ may indeed backfire and encourage satisfied, trustful followers to relax and focus on limited roles. Our study further shows the need to conduct rich empirical studies that capture views of all parties in a relation.