Browsing by Subject "PREM2020_09"

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  • Ehrnrooth, Mats; Barner-Rasmussen, Wilhelm; Koveshnikov, Alexei; Törnroos, Maria (2020-07-15)
    Even while attempting to explain the same outcomes, research on leadership and on human resource management (HRM) have largely progressed on parallel trajectories. We extend recent efforts to bring these fields closer together by testing how employee perceptions of a high-performance work system (HPWS) and transformational leadership (TL), independently and jointly, influence four important employee attitudes. Analyses of 308 subordinates of 76 managers in five multinational companies suggest that a HPWS substitutes for much of the independent influence of TL and constitutes an important boundary condition for some of this influence. Implications for future research on HRM and leadership are discussed.
  • Rafi-Ul-Shan, Piyya Muhammad; Grant, David B.; Perry, Patsy (2020-06-23)
    Fashion supply chains are characterised by pressure for low cost and short lead times and face increasing requirements for social and environmental compliance. Hence, fashion retailers have recognised a greater need for collaborating with competitors in upstream supply chain activities, despite competing against each other downstream in the marketplace. This notion of ‘coopetitive’ relationships, a nascent research area, motivated this paper’s case study of six UK-headquartered fashion companies to explore how and why they engage in areas of coopetition interaction and their management of inherent tensions in these relations. Capacity sharing, communication and information sharing, and building relationships/partnerships emerged as motives. The companies exhibited a processual approach to coopetition against a challenging landscape of institutional tensions, which included retailer pressure and organisational structures. Despite risks of opportunism, coopetition was found to be a useful strategy and highly influential for competitive advantage and sustainability in this volatile and dynamic industry sector.
  • Shy, Oz; Stenbacka, Rune (2020-05-30)
    This study evaluates the effects of institutional investors' common ownership of firms competing in the same market. Overall, common ownership has two opposing effects: (a) it serves as a device for weakening market competition, and (b) it induces diversification, thereby reducing portfolio risk. We conduct a detailed welfare analysis within which the competition‐softening effects of an increased degree of common ownership is weighted against the associated diversification benefits.
  • Blomkvist, Magnus; Löflund, Anders; Vyas, Hitesh (2020-05-24)
    Credit ratings display an inverse U-shaped relation over the corporate life-cycle. Firms’ likelihood to obtain a rating initially increases over the life-cycle as reputation increases and asymmetric information is reduced. As investment opportunities diminish during the shakeout and decline phases the benefit of having a rating decreases. The economic effect is substantial: transitioning from the introduction to the growth phase increases the rating likelihood from 6.7% to 30%.
  • Peltonen, Juhana; Johansson, Edvard; Wincent, Joakim (2020-06-22)
    Attention‐deficit hyperactivity disorder (ADHD) is a highly inheritable condition with a rather stable prevalence over time and geography, and it is associated with a broad range of negative life outcomes. Increasing knowledge on the condition has led to a growing trend of dampening ADHD symptoms through medication. Although this development has led to many positive outcomes, the broader societal implications are still poorly understood. In particular, person‐level studies suggest that ADHD‐like behavior may possess some advantages for engaging in entrepreneurship and the initiation of new businesses, which is considered a key activity for economic development. Using recent panel data from 11 countries and one special administrative region (SAR), we investigate if the increasing use of ADHD medication in adults is associated with an unintended outcome of reducing entrepreneurship. We find that a roughly one unit increase in the prevalence of adult ADHD medication is associated with a one unit decrease in limited liability company registrations per working age population. In practical terms, the effect of a one within‐country/SAR standard deviation increase of adult ADHD medication prevalence corresponds to a decrease in new business formation of 20% of its mean in the sample.
  • Ruuska, Toni; Heikkurinen, Pasi; Wilén, Kristoffer (2020-06-26)
    In this article, we study politics as domination. From our point of view, domination, especially in the Anthropocene, has had two vital components—power and supremacy. In order to dominate, one has to have power over others. In addition, the politics of domination, such as colonial oppression of Latin America, has required reasoning, justification, and legitimation, often connected to superiority (because of religion, society, or civilization) from the oppressor’s end. Past and present political ideologies and programs, such as colonialism, imperialism, but also welfare state capitalism, neoliberalism and increasingly popular Green New Deal are examples of what we call “anthropolitics”, an anthropocentric approach to politics based on domination, power, and supremacist exploitation. In contrast to the prevailing anthropolitics, this article discusses post-Anthropocene politics, characterized by localization and decentralization, as well as a steep reduction of matter–energy throughput by introducing a theoretical frame called ecological realism.
  • Törnroos, Maria; Salin, Denise; Magnusson Hanson, Linda (2020-07-31)
    Despite the serious consequences of exposure to workplace bullying for the wellbeing of individuals and functioning of organisations, few studies have investigated how organisational practices could reduce the negative impact of bullying on employee wellbeing. In the present study, we investigate the longitudinal association of exposure to workplace bullying with depressive symptoms and sleep problems, and whether high-involvement work practices (HIWP) and conflict management (CM) procedures moderate these associations. The data for the study were drawn from the Swedish Longitudinal Occupational Survey of Health (SLOSH). The final sample comprised 21,029 individuals with 45,678 person-observations from 4 waves. Longitudinal multilevel models (with study waves nested under individuals) showed that exposure to workplace bullying increased depressive symptoms and sleep problems. Furthermore, both HIWPs and CM procedures were moderators of the association between exposure to bullying and depressive symptoms and sleep problems. The results support previous findings, suggesting that workplace bullying has severe consequences for subsequent wellbeing. Moreover, it extends previous research by showing that organisational practices, such as high-involvement work practices and collaborative conflict management procedures, may act as organisational resources that buffer the negative effects of exposure to bullying on wellbeing.
  • Rapaccini, Mario; Saccani, Nicola; Kowalkowski, Christian; Paiola, Marco; Adrodegari, Federico (2020-05-30)
    This study draws on an extensive survey and interview data collected during the COVID-19 pandemic. The respondents were executives of industrials firms whose factories, warehouses, and headquarters are located in Northern Italy. This is undoubtedly the European region first and most extensively affected by the pandemic, and the government implemented radical lockdown measures, banning nonessential travel and mandating the shutdown of all nonessential businesses. Several major effects on both product and service businesses are highlighted, including the disruption of field-service operations and supply networks. This study also highlights the increased importance of servitization business models and the acceleration of digital transformation and advanced services. To help firms navigate through the crisis and be better positioned after the pandemic, the authors present a four-stage crisis management model (calamity, quick & dirty, restart, and adapt), which provides insights and critical actions that should be taken to cope with the expected short and long-term implications of the crisis. Finally, this study discusses how servitization can enhance resilience for future crises—providing a set of indicators on the presumed role of, and impact on, service operations in relation to what executives expect to be the “next normal.”
  • Boufarss, Mohamed; Laakso, Mikael (2020-06-08)
    Higher education institutions (HEIs) have an instrumental role in the move towards Open Access (OA) by shaping the national strategies, policies, and agendas. This study sets out to explore the role of HEIs in the United Arab Emirates (UAE) OA uptake and reflect on the ongoing international initiatives pushing for universal OA to research. The study is based on an online survey targeted at UAE higher education institutions research management units. In order to measure the institutional views, only one response was solicited from each institution. A total of 19 valid responses were received, making up 47% of HEIs included in the population of organisations. Our results suggest that there is low commitment to OA among UAE HEIs as attested by the low number of OA policies, scarce OA funding, limited proliferation of institutional repositories, perceived lack of urgency to migrate from current access models, and little consideration of OA for promotion purposes. The study is the first of its kind in the UAE, Arab and Middle Eastern countries, providing rare insight into a growing phenomenon that is global, yet most vocally discussed from a western perspective and context. The study contributes to the debate on the role of HEIs in the transition to OA and in shaping national and regional OA policies, as well as informing international initiatives about the current status of OA in the region.
  • Järvi, Kati; Khoreva, Violetta (2020-01-06)
    Purpose: The purpose of this paper is to emphasize the role of talent management (TM) in strategic renewal. Furthermore, the authors extend the existing knowledge on the process of TM implementation by underlining particular activities, which are involved in this process during strategic renewal. Design/methodology/approach: The authors report a qualitative study of a TM program in a Finnish–Swedish Multinational corporation undergoing major strategic renewal. The data consist of 46semi-structured interviews and secondary data. Findings: The role of TM in the context of strategic renewal is to provide the conditions for the self-initiation and identification of potential change agents and for the development of the talented employees to perform in their roles of change agent. In the context of strategic renewal, TM process consists of identification of key projects to address critical business opportunities and challenges, the identification of talented employees to execute them, and the identification and creation of key positions. Research limitations/implications: The authors encourage scholars to explore the empirical settings characterized by change and unpredictability in more detail, and thus examine the role of talented employees and TM in other specific contexts. Future studies are also encouraged to study other cultural settings and examine to what degree the process of TM implementation may positively influence attitudes and behaviors of talented employees and, consequently, the overall organizational performance. Practical implications: This study offers practical advice for top management and HR managers. First, the process of TM implementation during strategic renewal should start with the identification of “must-win-battles” that can have a more profound impact on change. Furthermore, top management should allow and enable motivated potential talented employees to volunteer for the job of aiding company-wide changes. Next, top management should provide the talented employees with the space to come up with novel ideas and conceive new business opportunities. Finally, the importance of transparent and spot-on evaluation criteria should be emphasized. Originality/value: The study contributes to advancing our understanding of TM and strategic management in practice
  • Koveshnikov, Alexei; Ehrnrooth, Mats; Wechtler, Heidi (2020-05-26)
    Drawing on the job-demand resource theory, the article examines the relative importance and the complementarity of three widely practiced leadership styles – transformational, paternalistic, and authoritarian. It investigates how the three styles relate to followers’ work engagement amongst employees in Russian domestic organizations. It also theorizes and tests the mediating effects of three psychological mechanisms, namely self-efficacy, self-esteem, and job control, on the examined relationships. The findings show that all three leadership styles relate to followers’ work engagement positively. The relationship of transformational leadership is dominant and mediated by all three psychological mechanisms. The remaining two styles also make their unique contributions to followers’ work engagement. Whereas authoritarian leadership influences followers by enhancing their self-efficacy and self-esteem, paternalistic leadership operates more extrinsically by increasing followers’ job control. Surprisingly, our analyses found that the role of control variables such as gender, age, and hierarchical position were insignificant in predicting how the three leadership styles influence employee work engagement. The study is among the first to shed light on the relative importance of the three focal leadership styles, their differential influences and interrelations, and the different mechanisms through which they relate to followers’ work engagement.
  • Medberg, Gustav; Grönroos, Christian (2020-06-30)
    Purpose The definition of value adopted by the current service perspective on marketing theory is value as value-in-use. Surprisingly, however, little attention has been given to the question of what constitutes value-in-use for customers in service contexts? Therefore, the aim of this study is to provide an empirical account of value-in-use from service customers' point of view. Design/methodology/approach To capture and analyze customers' experiences of value-in-use in the typical service context of retail banking, this study employed a narrative-based critical incident technique (CIT) and a graphical tool called the value chart. Findings The study identified seven empirical dimensions of positive and negative value-in-use: solution, attitude, convenience, expertise, speed of service, flexibility and monetary costs. Interestingly, these value-in-use dimensions overlap considerably with previously identified dimensions of service quality. Research limitations/implications The concepts of service quality and value-in-use in service contexts seem to represent the same empirical phenomenon despite their different theoretical traditions. Measuring customer-perceived service quality might therefore be a good proxy for assessing value-in-use in service contexts. Practical implications As the findings indicate that service quality is the way in which service customers experience value-in-use, service managers are recommended to focus on continuous quality management to facilitate the creation of value-in-use. Originality/value This study is the first to explicitly raise the notion that in the minds of service customers, value defined as value-in-use and service quality may represent the same empirical phenomenon.
  • Holmlund, Maria; Witell, Lars; Gustafsson, Anders (2020-03-21)
    Purpose: The purpose of this paper is to provide authors with guidelines for carrying out excellent qualitative service research. It describes the features that editors and reviewers use to evaluate qualitative research and pinpoints what authors can do to improve their manuscripts for publication. Design/methodology/approach: The paper identifies five features of excellent qualitative service research – relevance, rigor, integrity, narration and impact – and describes them with a focus on what they mean and what authors can do to meet these standards. Findings: The paper suggests that manuscripts are often rejected because they fail to meet key standards of excellent qualitative research. It calls for more discussion on research methodology and research ethics, especially when service research strives to make a difference such as investigating critical service contexts or dealing with vulnerable participants. Originality/value: This paper contributes to a better use and application of qualitative research methodology. It focuses on specific actions that researchers can take to improve the quality of their service research manuscripts.
  • Grönroos, Christian (2020-04-04)
    Purpose: This paper aims to emphasize two key research priorities central to the domain of service marketing. Design/methodology/approach: Personal reflections. Findings: It is observed that research into marketing and into service as an object of marketing, or as an offering, has been neglected for two decades and more. It is also shown that to restore its credibility, marketing needs to be reinvented. Furthermore, the point is made that if a proper understanding of service as an object of, for example, innovation, design, branding and development is lacking, or even only implicitly present, valid research into those and other important topics is at risk. Research limitations/implications: This paper discusses two neglected topics within the domain of service research. Other important areas of future research are not covered. However, the paper offers directions for service marketing research fundamental to the development of the discipline. Originality/value: In earlier discussions of service and service marketing research priorities, the observation that service and marketing are neglected topics that need to be studied and further developed has not been made. The paper emphasizes that service marketing research also needs to return to its roots and suggests possible directions for future research.