Supply Chain Management and Corporate Geography

 

Recent Submissions

  • Heaslip, Graham; Stuns, Karl-Kristian (2019-08-08)
    Purpose The purpose of this paper is to evaluate the effectiveness of humanitarian logistics training for the Finnish Red Cross (FRC) Emergency Response Unit (ERU) delegates, and the factors that influence its success. The managerial purpose of this research is to support the FRC in improving their Logistics ERU Foundation training. Additionally, this research provides humanitarian organisations, engaged in emergency response efforts, insights for logistics training design. Design/methodology/approach This is a case study examining the FRC, with qualitative data being collected in a field study, utilising participant observation and in-context interview techniques for rich data collection. Findings This research evaluated the effectiveness of the Logistics ERU Foundation training of the FRC by adapting the four-level training evaluation model by Kirkpatrick and transfer of training theories. The research has contributed to Gralla et al.’s (2015) call for further research in evaluating what people learn from humanitarian logistics trainings and in documenting and sharing experiences with specific training programs. Practical implications The conceptual framework serves as a basis for exploratory qualitative investigation of training transfer, from the perspectives of trainees, facilitators and human resource personnel. Originality/value This research contributes to the humanitarian community by identifying gaps in Red Cross Logistics ERU training and to the development of curricula content relating to Red Cross logistics response phase operations. Additionally, this gives other humanitarian organisations, operating in the response phase of natural disasters, insights for logistics training design.
  • Piotrowicz, Wojciech (2019-01)
    Article discusses concept of Omnichannel retail and its impact on logistics.
  • Bragge, Johanna; Kauppi, Katri; Ahola, Tuomas; Aminoff, Anna; Kaipia, Riikka; Tanskanen, Kari (2019-01-09)
    In the current hyper-competitive economy, it is increasingly important to understand how firms can and should access and leverage external resources, such as customer knowledge or supply-chain partners' capabilities. In this paper, we report the results of bibliometric analyses on external resource management (ERM) research in nine representative journals, and elaborate the underlying patterns and dynamics in this relatively young research area. A total of 1290 articles ranging from year 2000 to 2015 were analyzed with text-mining and visualization methods. We found that the annual number of ERM publications is steadily increasing, and identified and described four distinct research clusters focusing on integration & operational effectiveness, innovation & value creation, inter-organizational relationships, and knowledge transfer & learning. The identification of research clusters and key works and authors in this multidisciplinary research field can assist future research in better positioning their studies and finding the key references across disciplinary silos.
  • Kovacs, Gyöngyi; Moshtari, Mohammad (2019-07-16)
    Given the substantial costs of natural and man-made disasters (i.e., mortality, morbidity, and financial losses), scholars in operations management and operations research have conducted extensive research in the last decade in a humanitarian setting. A total of 43 studies that reviewed papers on disaster management and humanitarian operation and pointed out the research gaps in this field of study were published from 2006 to 2018. To enhance the rigor and relevance of future studies, this paper focuses on the methodological aspect of studies on humanitarian operations. The study highlights a set of vital items that should be considered when conducting research in a humanitarian setting: including the problem structuring, understanding the contextual factors in a humanitarian setting, acknowledging the uncertainties in humanitarian operations, incorporating uncertainty in the model, enabling technologies in model development and implementation, and selecting appropriate data and research methods. In addition, this study suggests a meta-process for research on humanitarian operations to target a higher level of research quality in this setting. The implications of the study for authors and reviewers of manuscripts and research proposals are discussed in the last section of the paper.
  • Harpring, Russell Edward; Deck, Stacy M.; Barber, Rod (2011-11-23)
  • Annala, Linda; Polsa, Pia; Kovacs, Gyöngyi (2019)
    Purpose The institutional logic in developing countries is changing from aid toward trade, having implications for institutionally embedded supply chains (SCs) and their members. The purpose of this study is to investigate the transition from aid toward trade through a theoretical lens of institutional logics and the implications of changing logics for SC members and designs. Design/methodology/approach This is a large-scale qualitative study of the SCs of maintenance and repair operations (MRO) of water points. Empirical data were collected via 53 semi-structured interviews, observations, including photographs, and field notes from several echelons of MRO SCs in ten different Ethiopian districts. Findings In spite of the same underlying tenet of a unidirectional trajectory toward a business logic, the study shows that the co-existence or constellation of different institutional logics resulted in diverse practices that impacted SC design. Research limitations/implications The research was carried out in the MRO SC at a time of changing institutional logics, thereby being able to study their transition or constellation of logics. Practical implications The research has implications for policymakers and development practitioners: when designing and implementing rural water supply programs, the presence of co-existing logics and the lack of uniform SC designs should not be viewed as a hindrance. In fact, the study showed how constellations of logics can provide ways through which water points continue functioning and providing clean drinking water to the communities. Originality/value Few studies so far have focused on institutional logics and their implications for SC design.
  • Ekwall, Daniel; Lantz, Björn (Turku School of Economics, 2018)
    Abstract This report examines patterns of reported cargo thefts at maritime transport facilities in Europe, the Middle East, and Africa (EMEA) with respect to frequency, incident category, modus operandi, and targeted product category. The analysis is based on data obtained from the Incident Information Service (IIS), a database of transport-related crimes from the Transported Asset Protection Association (TAPA) in the EMEA region. The results are analysed and discussed within a frame of reference based on supply chain risk management and criminology theories. We find that maritime transport facilities constitute a rare target location for cargo thieves, as only 102 of more than 24,500 incidents (0.4%) in the IIS database occur there. Nevertheless, some conclusions can be made. First, there seems to be seasonality in day of the week, but probably not in month of the year. Second, violent and fraudulent modi operandi of theft at maritime transport facilities are about as common as in the whole data set. Thus, it could be conjectured that the impact from violent and fraudulent incidents is several times higher than the most common types of incident category or modus operandi, although this is unsupported in this study. The product categories signal that there is big variation in value in stolen goods. Third, it is possible that potential perpetrators consider security levels at maritime transport facilities to be higher, leading to fewer theft attempts. This study is limited by the content of and classifications within the TAPA EMEA IIS database.
  • Torstensson, Håkan; Ekwall, Daniel (Turku School of Economics, 2018)
    This report provides an overview of international rules and regulations related to ports, specifically security and safety in port facilities. There are four essential documents regarding safety and security in ports, two by the International Maritime Organization, IMO, and two by the European Union, EU. However, as a port is the interface between land transport and maritime transport it therefore must implement and be aware of rule-making for both sectors, in addition to port-specific acts and regulations. For the maritime side, the conventions and codes by the IMO are essential, while for the land transport side, several recommendations and agreements are implemented by the European Commission as, primarily, regulations and directives. Occupational safety and health for the maritime part are comprehensively treated in the Maritime Labour Convention by ILO. These documents and additional legislation are also implemented by EU regulations and directives. The essential EU documents are categorized and listed under five main headings, port security, occupational safety and health, maritime safety, other modes of transport and cybersecurity. Due to the complexity of the legislative field, the report can only be used as an introduction and guidance to essential regulatory measures for ports. For full compliance, the specific convention, code, regulation, directive, etc. must be read in full and applicable amendments, local bylaws, instructions, etc. taken into account.
  • Hassan, Sandy; Creazza, Alessandro; Shaw, Sarah; Grant, David B. (CILT UK - The Chartered Institute of Logistics and Transport in the UK, 2018-09-07)
  • Philipp, Bernd; Grant, David B. (CILT UK - The Chartered Institute of Logistics and Transport in the UK, 2018-09-07)
  • Rantanen, Jonatan; Grant, David B.; Piotrowicz, Wojciech (2017)
    This paper explores how a cooperative approach to supply chain management enhances supply chain performance under fluctuating demand and uncertainty in the grocery retail sector. The exploratory and qualitative empirical study com-prises a two-echelon case study of a Finnish grocery retail supply chain focussing on a grocery wholesaler and its tier 1, small retail customers. Interviews were conducted with key respondents at both echelon levels and it was found that cooperation can be a useful and successful technique to reduce costs and improve supply chain performance in a volatile and uncertain demand context. A list of enablers and barriers for supply chain cooperation were developed to guide practitioners and there is a brief discussion of this study ’s implications for Poland.
  • Kumar Paras, Manoj; Wang, Lichuan; Chen, Yan; Curteza, Antonela; Pal, Rudrajeet; Ekwall, Daniel (2018-08-24)
    The scarcity of natural resources and the problem of pollution have initiated the need for extending the life and use of existing products. The concept of the reverse supply chain provides an opportunity to recover value from discarded products. The potential for recovery and the improvement of value in the reverse supply chain of apparel has been barely studied. In this research, a novel modularized redesign model is developed and applied to the garment redesign process. The concept of modularization is used to extract parts from the end-of-use or end-of-life of products. The extracted parts are reassembled or reconstructed with the help of a proposed group genetic algorithm by using domain and industry-specific knowledge. Design fitness is calculated to achieve the optimal redesign. Subsequently, the practical relevance of the model is investigated with the help of an industrial case in Sweden. The case study finding reveals that the proposed method and model to calculate the design fitness could simplify the redesign process. The design fitness calculation is illustrated with the example of a polo t-shirt. The redesigned system-based modularization is in accordance with the practical situations because of its flexibility and viability to formulate redesign decisions. The grouping genetic algorithm could enable fast redesign decisions for designers.
  • Heaslip, Graham; Kovacs, Gyöngyi; Grant, David B. (2018)
    Purpose The purpose of this paper is to present a literature review and conceptual consideration of servitization in humanitarian logistics (HL) and provide a research agenda for HL scholars and insight for practitioners and by doing so will fill a gap in existing research and practice. Design/methodology/approach The paper uses a literature-based approach that extends concepts usually applied in a commercial context to the area of HL. Findings The paper initiates a discourse on the importance of taking into account servitization in developing and managing effective emergency relief chains. This paper argues that a broader servitization paradigm needs to be integrated for international humanitarian organisations (IHOs) to maintain a competitive advantage. Originality/value The authors investigate servitization as a management innovation in IHOs and plot a research agenda for scholars.
  • Heaslip, Graham; Kovacs, Gyöngyi (2018)
    Purpose The purpose of this paper is to explore service triads in humanitarian logistics (HL). The study uses agency theory to understand the dynamics between principal(s) and agent(s) and how contractual arrangements influence the service buyer–service provider alignment in humanitarian service triads. Design/methodology/approach This is a case study on a specific humanitarian service triad, with qualitative data being collected in a field study, utilising participant observation and in-context interview techniques for rich data collection. Findings The findings highlight the importance of both contractual and relational contracts between the service buyer, service provider and end customer – here donor (government), United Nations agency and implementing partner (IP). The alignment of the three parties in the service triad is more easily achieved through hybrid contracts rather than legal arrangements focussing on outcomes only. Research limitations/implications Results stem from a specific case study that constitutes a typical humanitarian service triad. An increased understanding of managing services and their service providers in the triadic context of outsourced service delivery adds to the body of knowledge in supply management. Originality/value This is the first examination of governance structures in contractual arrangements in a humanitarian service triad. The research fills the gap in humanitarian literature regarding the interaction of practitioners in HL, specifically, a service buyer organisation (a donor – government), a service provider (a UN agency) and the end customer (an IP). The research is field based and is grounded in empirical observations thus adding to the literature and offering insights to practice.
  • Dabija, Dan-Cristian; Bejan, Brîndusa Mariana; Grant, David B. (2018-10-17)
    Customer loyalty has become a growing concern for companies. Customer loyalty enables companies to outperform competitors and better satisfy customers’ needs and desires. People today are increasingly interested in buying green or sustainable products, pursuing responsible consumption, getting involved in environment protection activities, and preserving resources. These key elements of sustainability have become a key element in retailer strategies for approaching customers, being a strategy encompassing both communication and well-structured offers of sustainable, green and environmentally friendly products to gain customers’ loyalty and assist them in adopting responsible (green) consumption behaviour. However, this may not be the case in all retail markets and this paper investigates these issues in the context of the emerging European economy of Romania. A quantitative survey was conducted of over three thousand respondents in four major retail segments. Using structural equation modelling the authors reveal that Romanian retailers are concerned with drawing customers and gaining their loyalty by adopting strategies based on the principles of sustainability. The results obtained reveal that in this emerging market behaviour antecedents differ across the analyzed retail formats in building green loyalty, which represents a challenge for retailers in their attempt to draw, satisfy and bind consumers to their retail formats and retail stores. At the same time, there is also a growing awareness of green aspects among Eastern Europeans, even if they have been challenged with sustainability issues and the need to adopt green behaviour more recently than their Western counterparts.
  • Rafi-Ul-Shan, Piyya Muhammad; Grant, David B.; Perry, Patsy; Ahmed, Shehzad (2018-05-20)
    Purpose Fashion supply chain (FSC) research has identified two important issues of sustainability management and risk management. However, investigation of these issues is relatively sparse and has primarily been independent with little combinatory research, despite their important interrelationships. The purpose of this paper is to address that gap by critically reviewing extant literature to synthesise important sustainability risk issues in FSCs and proposing an empirical research agenda. Design/methodology/approach This paper uses a structured literature review approach and Denyer and Tranfield’s (2009) context, intervention, mechanisms and outcome (CIMO) criteria for critical analysis to enable the development of future empirical research areas. Findings While sustainability and risk are discussed independently in the supply chain literature, combinatory discussions are very limited, despite the interdependence of these concepts. There is little substantial research on sustainability risk in global FSCs and therefore, an empirical research agenda is proposed with the four research directions to address the gap and take forward the notion of supply chain sustainability risk management in FSCs: definition; organisation and management; influence on performance; and development of a conceptual framework. Research limitations/implications This paper provides a critical literature review and thus lacks empirical study. Practical implications This paper highlights important issues in sustainability risk management for FSCs and presents an agenda for future empirical research. Originality/value This paper contributes by providing a combinatory synthesis of sustainability and risk management in FSC literature and an agenda for future empirical research.
  • Ehrnström-Fuentes, Maria; Kröger, Markus (2016-09-16)
    This article critically examines the usability of the concept of ‘social licence to operate’ (SLO) in the Latin American context as an indicator of the social acceptability granted by local stakeholders to multinational forestry companies. We identify four potential problems (risks of co-optation, structural power imbalances, conflicting worldviews, and the silencing effects of global certification schemes) that emerge when the current practice and literature on SLO is implemented in the context of forestry operations in Global South's rural areas, commonly marked by dynamic and contentious corporate-community relations. Based on empirical material from local communities affected by industrial tree plantations (ITPs) in a setting claimed to have an absence of conflicts (Uruguay) and another where visible conflicts have been present (Chile), we then ask: What does SLO mean to those it is supposed to represent the most, the local communities affected by industrial forestry? The findings illustrate that caution is necessary prior to claiming that a company, investment, or industry has achieved an all-encompassing SLO at the local level. Instead, to understand the dynamic and contentious corporate-community relations we argue for a more nuanced approach to how locals engage with different economic alternatives based on their own place-based capacity to sustain and reproduce life in community.
  • Goncalves, Paulo; Moshtari, Mohammad (2016)
    There are a number of collaborative practices among humanitarian organisations aiming of improving the effectiveness and efficiency of humanitarian operations. This study elaborates the objectives of collaboration among international humanitarian organisations, and reviews various types of collaborative network and dyadic initiatives in place in the humanitarian sector. Moreover, we discuss the extent to which the initiatives are employed by humanitarian organisations and the challenges for organisations to engage in the initiatives and act as a successful partner. We also review the challenges in examining the collaborative performance within a humanitarian setting and the factors limiting organisations to appropriately collaborate and attain the desired goals of their relationships. In parallel, we elaborate research enquiries, which may be insightful to be explored in next studies on collaboration among humanitarian organisations.

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