Effectiveness of humanitarian logistics training: The Finnish Red Cross (FRC) Emergency Response Unit (ERU)

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Heaslip , G & Stuns , K-K 2019 , ' Effectiveness of humanitarian logistics training: The Finnish Red Cross (FRC) Emergency Response Unit (ERU) ' Journal of Humanitarian Logistics and Supply Chain Management . https://doi.org/10.1108/JHLSCM-12-2018-0080

Title: Effectiveness of humanitarian logistics training: The Finnish Red Cross (FRC) Emergency Response Unit (ERU)
Author: Heaslip, Graham; Stuns, Karl-Kristian
Contributor: Hanken School of Economics, Supply Chain Management and Social Responsibility, Helsinki
Belongs to series: Journal of Humanitarian Logistics and Supply Chain Management
ISSN: 2042-6747
Abstract: Purpose The purpose of this paper is to evaluate the effectiveness of humanitarian logistics training for the Finnish Red Cross (FRC) Emergency Response Unit (ERU) delegates, and the factors that influence its success. The managerial purpose of this research is to support the FRC in improving their Logistics ERU Foundation training. Additionally, this research provides humanitarian organisations, engaged in emergency response efforts, insights for logistics training design. Design/methodology/approach This is a case study examining the FRC, with qualitative data being collected in a field study, utilising participant observation and in-context interview techniques for rich data collection. Findings This research evaluated the effectiveness of the Logistics ERU Foundation training of the FRC by adapting the four-level training evaluation model by Kirkpatrick and transfer of training theories. The research has contributed to Gralla et al.’s (2015) call for further research in evaluating what people learn from humanitarian logistics trainings and in documenting and sharing experiences with specific training programs. Practical implications The conceptual framework serves as a basis for exploratory qualitative investigation of training transfer, from the perspectives of trainees, facilitators and human resource personnel. Originality/value This research contributes to the humanitarian community by identifying gaps in Red Cross Logistics ERU training and to the development of curricula content relating to Red Cross logistics response phase operations. Additionally, this gives other humanitarian organisations, operating in the response phase of natural disasters, insights for logistics training design.
Date: 2019-08-08
Subject: 512 Business and Management
Humanitarian logistics
Training evaluation
Transfer of learning
Finnish Red Cross
Kirkpatrick model
KOTA2019?
PREM2019_10
0 - Not open access
1 - Self archived
https://helda.helsinki.fi/dhanken/handle/10227/259536
1- Minst en av författarna har en utländsk affiliation
1- Publicerad utomlands
0- Ingen affiliation med ett företag
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