End-Users' Voice in EHR Selection : Development of a Usability Questionnaire for Demonstrations in Procurement (DPUQ)

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Tyllinen , M , Kaipio , J , Lääveri , T & Nieminen , M 2017 , End-Users' Voice in EHR Selection : Development of a Usability Questionnaire for Demonstrations in Procurement (DPUQ) . in F Lau , J BartleClar , G Bliss , E Borycki , K Courtney & A Kuo (eds) , BUILDING CAPACITY FOR HEALTH INFORMATICS IN THE FUTURE . Studies in Health Technology and Informatics , vol. 234 , IOS PRESS , pp. 346-351 , Conference on Information Technology and Communications in Health (ITCH) , Victoria , Canada , 16/02/2017 . https://doi.org/10.3233/978-1-61499-742-9-346

Title: End-Users' Voice in EHR Selection : Development of a Usability Questionnaire for Demonstrations in Procurement (DPUQ)
Author: Tyllinen, Mari; Kaipio, Johanna; Lääveri, Tinja; Nieminen, Marko
Editor: Lau, F; BartleClar, J; Bliss, G; Borycki, E; Courtney, K; Kuo, A
Contributor: University of Helsinki, Clinicum
Publisher: IOS PRESS
Date: 2017
Language: eng
Number of pages: 6
Belongs to series: BUILDING CAPACITY FOR HEALTH INFORMATICS IN THE FUTURE
Belongs to series: Studies in Health Technology and Informatics
ISBN: 978-1-61499-741-2
URI: http://hdl.handle.net/10138/234181
Abstract: This paper describes the development of a questionnaire for evaluating usability during EHR system procurement (DPUQ). Established usability questionnaires can be used to gather user feedback after using the systems. However, during procurement, experimenting with real system use is practical only with a limited number of system candidates. There is a need for less resource-demanding usability evaluation in the early stages of procurement in cases with several vendors. DPUQ has been designed for usability evaluation by end-users during special scenario-based vendor demonstrations. The questionnaire includes three sets of questions to be used during and after the vendor demonstration. DPUQ delivers specific usability scores and can be used to compare system candidates in procurement complementing other evaluation methods.
Subject: User questionnaire
electronic health record system
end-users
evaluation
procurement
satisfaction
usability
3142 Public health care science, environmental and occupational health
3121 General medicine, internal medicine and other clinical medicine
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