Independent and mediating organizational commitment effects of trust in leadership on employees' job satisfaction and : a study within social and health care sector

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dc.contributor Helsingin yliopisto, Valtiotieteellinen tiedekunta, Sosiaalitieteiden laitos fi
dc.contributor University of Helsinki, Faculty of Social Sciences, Department of Social Research en
dc.contributor Helsingfors universitet, Statsvetenskapliga fakulteten, Institutionen för socialvetenskaper sv
dc.contributor.author Aalto, Maria
dc.date.issued 2011
dc.identifier.uri URN:NBN:fi:hulib-201703271829
dc.identifier.uri http://hdl.handle.net/10138/28584
dc.description.abstract The purpose of this study was to examine whether trust in supervisor and trust in senior management enhance employees job satisfaction and organizational commitment, and whether trust mediates the relationship between perceived justice and these outcomes. Trust in supervisor was expected to mediate the effects of distributive justice and interactional justice, and trust in senior management was expected to mediate the effects of procedural justice. Theoretical background of the study is based on the framework for trust in leadership developed by Dirks and Ferrin (2002). According to the framework, perceived fairness of leaders actions helps employees to draw inferences about the basis of the relationship and about leaders characters. This allows trust formation. Reciprocation of care and concern in the relationship and confidence in leaders characters are likely to enhance employees job satisfaction and organizational commitment. This study was conducted with cross-sectional data (A/ = 960) of employees from social and health care sector. Hypotheses were studied using correlation analysis and several hierarchical regression analyses. Significances of the mediations were assessed using the Sobel test. Results partially supported the hypotheses. Trust in leadership was positively related to job satisfaction and organizational commitment. Trust in senior management mediated the relationship between procedural justice and the outcomes. Some support was also found for the mediating effect of trust in supervisor in the relationship between distributive justice and organizational commitment. Due to high correlation between trust in supervisor anil interactional justice, it wasn’t possible to study the mediating e fleet of trust in supervisor in the relationship between interactional justice and the outcomes. Against expectations, results indicated that trust in senior management had a mediating effect in the relationship between distributive justice and organizational commitment, and in the relationship between interactional justice and organizational commitment. Results also indicated that trust in supervisor had a mediating effect in the relationship between procedural justice and organizational commitment. en
dc.language.iso en
dc.publisher Helsingfors universitet sv
dc.publisher University of Helsinki en
dc.publisher Helsingin yliopisto fi
dc.subject työtyytyväisyys fi
dc.subject oikeudenmukaisuus fi
dc.title Independent and mediating organizational commitment effects of trust in leadership on employees' job satisfaction and : a study within social and health care sector en
dc.type.ontasot pro gradu-avhandlingar sv
dc.type.ontasot pro gradu -tutkielmat fi
dc.type.ontasot master's thesis en
dc.subject.discipline Social Psychology en
dc.subject.discipline Sosiaalipsykologia fi
dc.subject.discipline Socialpsykologi sv
dct.identifier.urn URN:NBN:fi:hulib-201703271829

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