Introducing Continuous Experimentation in Large Software-Intensive Product and Service Organizations

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dc.contributor University of Helsinki, Department of Computer Science en
dc.contributor University of Helsinki, Department of Computer Science en
dc.contributor University of Helsinki, Department of Computer Science en
dc.contributor University of Helsinki, Department of Computer Science en
dc.contributor University of Helsinki, Department of Computer Science en
dc.contributor.author Yaman, Sezin Gizem
dc.contributor.author Munezero, Myriam
dc.contributor.author Münch, Jürgen
dc.contributor.author Fagerholm, Fabian
dc.contributor.author Syd, Ossi
dc.contributor.author Aaltola, Mika
dc.contributor.author Palmu, Christina
dc.contributor.author Männistö, Tomi
dc.date.accessioned 2019-01-23T22:34:28Z
dc.date.available 2021-10-25T02:45:29Z
dc.date.issued 2017-11-01
dc.identifier.citation Yaman , S G , Munezero , M , Münch , J , Fagerholm , F , Syd , O , Aaltola , M , Palmu , C & Männistö , T 2017 , ' Introducing Continuous Experimentation in Large Software-Intensive Product and Service Organizations ' , The Journal of Systems and Software , vol. 133 , JSS10002 , pp. 195-211 . https://doi.org/10.1016/j.jss.2017.07.009 en
dc.identifier.issn 0164-1212
dc.identifier.other PURE: 87763911
dc.identifier.other PURE UUID: 343f9a83-c2de-407e-8fa6-2388da6ec6b3
dc.identifier.other Scopus: 85025679495
dc.identifier.other WOS: 000412614400013
dc.identifier.other ORCID: /0000-0001-7470-5183/work/39925701
dc.identifier.other ORCID: /0000-0002-7298-3021/work/39925450
dc.identifier.uri http://hdl.handle.net/10138/297826
dc.description.abstract Software development in highly dynamic environments imposes high risks to development organizations. One such risk is that the developed software may be of only little or no value to customers, wasting the invested development efforts. Continuous experimentation, as an experiment-driven development approach, may reduce such development risks by iteratively testing product and service assumptions that are critical to the success of the software. Although several experiment-driven development approaches are available, there is little guidance available on how to introduce continuous experimentation into an organization. This article presents a multiple-case study that aims at better understanding the process of introducing continuous experimentation into an organization with an already established development process. The results from the study show that companies are open to adopting such an approach and learning throughout the introduction process. Several benefits were obtained, such as reduced development efforts, deeper customer insights, and better support for development decisions. Challenges included complex stakeholder structures, difficulties in defining success criteria, and building experimentation skills. Our findings indicate that organizational factors may limit the benefits of experimentation. Moreover, introducing continuous experimentation requires fundamental changes in how companies operate, and a systematic introduction process can increase the chances of a successful start. en
dc.language.iso eng
dc.relation.ispartof The Journal of Systems and Software
dc.rights en
dc.subject 113 Computer and information sciences en
dc.title Introducing Continuous Experimentation in Large Software-Intensive Product and Service Organizations en
dc.type Article
dc.description.version Non Peer reviewed
dc.identifier.doi https://doi.org/10.1016/j.jss.2017.07.009
dc.type.uri info:eu-repo/semantics/other
dc.type.uri http://purl.org/eprint/status/NonPeerReviewed
dc.contributor.pbl
dc.contributor.pbl

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