Networked publics as agents of accountability : Online interactions between citizens, the media and immigration officials during the European refugee crisis

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dc.contributor University of Helsinki, Department of Social Research (2010-2017) en
dc.contributor University of Helsinki, Department of Social Research (2010-2017) en
dc.contributor University of Helsinki, Department of Social Research (2010-2017) en
dc.contributor.author Ojala, Markus Mikael
dc.contributor.author Pantti, Mervi Katriina
dc.contributor.author Laaksonen, Salla-Maaria
dc.date.accessioned 2019-02-21T12:09:01Z
dc.date.available 2019-02-21T12:09:01Z
dc.date.issued 2019-02-01
dc.identifier.citation Ojala , M M , Pantti , M K & Laaksonen , S-M 2019 , ' Networked publics as agents of accountability : Online interactions between citizens, the media and immigration officials during the European refugee crisis ' , New Media & Society , vol. 21 , no. 2 , pp. 279-297 . https://doi.org/10.1177/1461444818794592 en
dc.identifier.issn 1461-4448
dc.identifier.other PURE: 100236767
dc.identifier.other PURE UUID: 61ebd56f-8411-4de2-83b2-e7275fdf8c06
dc.identifier.other Scopus: 85052558053
dc.identifier.other WOS: 000457401000001
dc.identifier.other ORCID: /0000-0001-9332-1556/work/54484159
dc.identifier.other ORCID: /0000-0002-7784-8179/work/54485695
dc.identifier.other ORCID: /0000-0003-3532-2387/work/65670476
dc.identifier.uri http://hdl.handle.net/10138/299314
dc.description.abstract This study examines how citizens made use of online platforms to direct diverging critiques and demands at the Finnish Immigration Service during what has come to be known as the refugee crisis in Europe. Focusing on peak periods of debate, identified using big data, we closely observe how public scrutiny of the immigration service occurred in the interactions between online users, the news media and the agency itself. Our analysis indicates that networked publics can be regarded as influential drivers of accountability for government agencies, which often feel obligated to justify their actions to these publics. However, the operation of networked publics as accountability agents remains heavily dependent on the broader public debate, which is still largely shaped by news media organisations, political elites and the officials themselves. en
dc.format.extent 19
dc.language.iso eng
dc.relation.ispartof New Media & Society
dc.rights en
dc.subject 518 Media and communications en
dc.title Networked publics as agents of accountability : Online interactions between citizens, the media and immigration officials during the European refugee crisis en
dc.type Article
dc.description.version Peer reviewed
dc.identifier.doi https://doi.org/10.1177/1461444818794592
dc.type.uri info:eu-repo/semantics/other
dc.type.uri info:eu-repo/semantics/publishedVersion
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