The Effect of the Physical Environment on Consumers’ Perceptions : A Review of the Retailing Research on External Shopping Environment

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Kohijoki , A-M & Koistinen , K 2018 , ' The Effect of the Physical Environment on Consumers’ Perceptions : A Review of the Retailing Research on External Shopping Environment ' , Architecture and Urban Planning , vol. 14 , no. 1 , pp. 83–90 . https://doi.org/10.2478/aup-2018-0011

Title: The Effect of the Physical Environment on Consumers’ Perceptions : A Review of the Retailing Research on External Shopping Environment
Author: Kohijoki, Anna-Maija; Koistinen, Katri
Contributor: University of Helsinki, Centre for Consumer Society Research
Date: 2018-12
Language: eng
Number of pages: 8
Belongs to series: Architecture and Urban Planning
ISSN: 2255-8764
URI: http://hdl.handle.net/10138/299890
Abstract: Regarding the revitalization of intra-urban centres, this review focuses on consumers’ perceptions of the physical environment with emphasis on the tangible elements in the external shopping environment. Based on the typologies of environmental elements, a systematic review of 59 retailing articles by means of content analysis was conducted. Several design and ambient elements were identified as relevant to consumers, but an in-depth understanding of their effects is needed to enhance the attractiveness of intra-urban centres.
Subject: 519 Social and economic geography
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