Dealing with numbers : Nurses informing doctors and patients about test results

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http://hdl.handle.net/10138/308978

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Kurhila , S & Lehtimaja , I 2019 , ' Dealing with numbers : Nurses informing doctors and patients about test results ' , Discourse Studies , vol. 21 , no. 2 , pp. 180-198 . https://doi.org/10.1177/1461445618802662

Title: Dealing with numbers : Nurses informing doctors and patients about test results
Author: Kurhila, Salla; Lehtimaja, Inkeri
Contributor: University of Helsinki, Interactional Linguistics
University of Helsinki, Suomen kielen tilanteinen oppiminen
Date: 2019-04
Language: eng
Number of pages: 19
Belongs to series: Discourse Studies
ISSN: 1461-4456
URI: http://hdl.handle.net/10138/308978
Abstract: Nurses need to adapt to various interactional situations and design their talk for different recipients. One essential communicative task for nurses is to transmit information on test and measurement results both to the patient and to the physician. This article examines how nurses design their talk on numerical values according to the recipient and the activity. The nurse can deliver the information either plainly through numbers or by formulating some type of qualitative description of the value. The data consist of 7.5 hours of video-recorded interaction in a Finnish hospital. Using conversation analysis, we demonstrate how the institutional roles and the ongoing activity sequence affect how nurses formulate their talk. When nurses discuss results with their patients, they typically use qualitative descriptions, whereas when they talk with doctors, the typical turn involves numeric information. It will be demonstrated that nurses construct their professional identity involving both care and medical expertise through their linguistic-interactional choices.
Subject: 6121 Languages
Conversation analysis
hospital interaction
numeric information
nursing
COMMUNICATION
QUESTIONS
NUMERACY
CARE
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