Usability analysis of contending electronic health record systems

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http://hdl.handle.net/10138/313113

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Tyllinen , M , Kaipio , J & Lääveri , T 2019 , Usability analysis of contending electronic health record systems . in F Lau , J A Bartle-Clar , G Bliss , E M Borycki , K L Courtney , A Mu-Hsing Kuo , A Kushniruk , H Monkman & A Vahabpour Roudsari (eds) , Improving Usability, Safety and Patient Outcomes with Health Information Technology . Studies in Health Technology and Informatics , vol. 257 , IOS PRESS , Amsterdam , pp. 430-435 , Information Technology & Communications in Health , Victoria , Canada , 14/02/2019 . https://doi.org/10.3233/978-1-61499-951-5-430

Title: Usability analysis of contending electronic health record systems
Author: Tyllinen, M.; Kaipio, Johanna; Lääveri, T.
Editor: Lau, Francis; Bartle-Clar, John A.; Bliss, Gerry; Borycki, Elizabeth M.; Courtney, Karen L.; Mu-Hsing Kuo, Alex; Kushniruk, Andre; Monkman, Helen; Vahabpour Roudsari, Abdul
Contributor: University of Helsinki, HUS Inflammation Center
Publisher: IOS PRESS
Date: 2019
Language: eng
Number of pages: 6
Belongs to series: Improving Usability, Safety and Patient Outcomes with Health Information Technology
Belongs to series: Studies in Health Technology and Informatics
ISBN: 978-1-61499-950-8
978-1-61499-951-5
URI: http://hdl.handle.net/10138/313113
Abstract: In this paper, we report measured usability of two leading EHR systems during procurement. A total of 18 users participated in paired-usability testing of three scenarios: ordering and managing medications by an outpatient physician, medicine administration by an inpatient nurse and scheduling of appointments by nursing staff. Data for audio, screen capture, satisfaction rating, task success and errors made was collected during testing. We found a clear difference between the systems for percentage of successfully completed tasks, two different satisfaction measures and perceived learnability when looking at the results over all scenarios. We conclude that usability should be evaluated during procurement and the difference in usability between systems could be revealed even with fewer measures than were used in our study. © 2019 American Psychological Association Inc. All rights reserved.
Subject: electronic health record system
evaluation
measurement
procurement
usability
eHealth
Measurement
Nursing
Records management
Electronic health record systems
Nursing staff
Screen capture
Usability analysis
Usability testing
Usability engineering
adult
article
electronic health record
error
hospital patient
human
nursing staff
outpatient
physician
satisfaction
computer interface
computer system
Computer Systems
Electronic Health Records
Humans
Personal Satisfaction
Physicians
User-Computer Interface
113 Computer and information sciences
3142 Public health care science, environmental and occupational health
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