DIGITALISATION AND PLATFORM ECONOMY - DISRUPTION IN SERVICE SECTOR

Show full item record



Permalink

http://hdl.handle.net/10138/323322

Citation

Jakosuo , K 2019 , DIGITALISATION AND PLATFORM ECONOMY - DISRUPTION IN SERVICE SECTOR . in M Ozsahin & T Hidirlar (eds) , JOINT CONFERENCE ISMC 2018-ICLTIBM 2018 - 14TH INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE 8TH INTERNATIONAL CONFERENCE ON LEADERSHIP, TECHNOLOGY, INNOVATION AND BUSINESS MANAGEMENT . European Proceedings of Social and Behavioural Sciences , vol. 54 , Future Academy , Nicosia , pp. 75-85 , Joint Conference of 14th International Strategic Management Conference (ISMC) and 8th International Conference on Leadership, Technology, Innovation and Business (ICLTIBM) , Prague , Czech Republic , 12/07/2018 . https://doi.org/10.15405/epsbs.2019.01.02.7

Title: DIGITALISATION AND PLATFORM ECONOMY - DISRUPTION IN SERVICE SECTOR
Author: Jakosuo, Katri
Other contributor: University of Helsinki, Department of Economics and Management
Ozsahin, M.
Hidirlar, T.
Publisher: Future Academy
Date: 2019
Language: eng
Number of pages: 11
Belongs to series: JOINT CONFERENCE ISMC 2018-ICLTIBM 2018 - 14TH INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE 8TH INTERNATIONAL CONFERENCE ON LEADERSHIP, TECHNOLOGY, INNOVATION AND BUSINESS MANAGEMENT
Belongs to series: European Proceedings of Social and Behavioural Sciences
DOI: https://doi.org/10.15405/epsbs.2019.01.02.7
URI: http://hdl.handle.net/10138/323322
Abstract: Digitalisation and the platform economy have changed business and consumption patterns. Similarly, ways of working have also changed and become polarised as a result of automation, robots, e -commerce and blockchains bringing new innovations to the markets and changing earnings logic. Lower and middle-class jobs decrease or disappear, and high skilled roles increase. The new digital innovations and the progressive expansion of large platforms, such as Airbnb and Uber, have also placed pressure on the development of legislation, globally. The purpose of this study is to describe how digitalisation and the platform economy affect the service sector in general and how this disruption has implications for service sector companies, blue-collar workers and consumers. This research is based on qualitative content analysis. According to the results, digitalisation and the platform economy have both positive and negative effects. For example, these phenomena are expanding business markets and increasing the choice of consumers and the freedom of employees. On the other hand, the insecurity of employees and competition between local and global companies may increase uncontrollably. (C) 2019 Published by Future Academy www.FutureAcademy.org.uk
Subject: 5202 Economic and Social History
digitalisation
disruption
platform economy
polarisation of work
sharing economy
Rights:


Files in this item

Total number of downloads: Loading...

Files Size Format View
article_107_4353_pdf_100.pdf 404.4Kb PDF View/Open

This item appears in the following Collection(s)

Show full item record