DIGITALISATION AND PLATFORM ECONOMY - DISRUPTION IN SERVICE SECTOR

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dc.contributor.author Jakosuo, Katri
dc.contributor.editor Ozsahin, M.
dc.contributor.editor Hidirlar, T.
dc.date.accessioned 2020-12-17T07:28:01Z
dc.date.available 2020-12-17T07:28:01Z
dc.date.issued 2019
dc.identifier.citation Jakosuo , K 2019 , DIGITALISATION AND PLATFORM ECONOMY - DISRUPTION IN SERVICE SECTOR . in M Ozsahin & T Hidirlar (eds) , JOINT CONFERENCE ISMC 2018-ICLTIBM 2018 - 14TH INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE 8TH INTERNATIONAL CONFERENCE ON LEADERSHIP, TECHNOLOGY, INNOVATION AND BUSINESS MANAGEMENT . European Proceedings of Social and Behavioural Sciences , vol. 54 , Future Academy , Nicosia , pp. 75-85 , Joint Conference of 14th International Strategic Management Conference (ISMC) and 8th International Conference on Leadership, Technology, Innovation and Business (ICLTIBM) , Prague , Czech Republic , 12/07/2018 . https://doi.org/10.15405/epsbs.2019.01.02.7
dc.identifier.citation conference
dc.identifier.other PURE: 157648240
dc.identifier.other PURE UUID: 502f8201-b47d-417b-abcd-715d39a6b840
dc.identifier.other Bibtex: ISI:000527807000007
dc.identifier.other WOS: 000527807000007
dc.identifier.uri http://hdl.handle.net/10138/323322
dc.description.abstract Digitalisation and the platform economy have changed business and consumption patterns. Similarly, ways of working have also changed and become polarised as a result of automation, robots, e -commerce and blockchains bringing new innovations to the markets and changing earnings logic. Lower and middle-class jobs decrease or disappear, and high skilled roles increase. The new digital innovations and the progressive expansion of large platforms, such as Airbnb and Uber, have also placed pressure on the development of legislation, globally. The purpose of this study is to describe how digitalisation and the platform economy affect the service sector in general and how this disruption has implications for service sector companies, blue-collar workers and consumers. This research is based on qualitative content analysis. According to the results, digitalisation and the platform economy have both positive and negative effects. For example, these phenomena are expanding business markets and increasing the choice of consumers and the freedom of employees. On the other hand, the insecurity of employees and competition between local and global companies may increase uncontrollably. (C) 2019 Published by Future Academy www.FutureAcademy.org.uk fi
dc.format.extent 11
dc.language.iso eng
dc.publisher Future Academy
dc.relation.ispartof JOINT CONFERENCE ISMC 2018-ICLTIBM 2018 - 14TH INTERNATIONAL STRATEGIC MANAGEMENT CONFERENCE 8TH INTERNATIONAL CONFERENCE ON LEADERSHIP, TECHNOLOGY, INNOVATION AND BUSINESS MANAGEMENT
dc.relation.ispartofseries European Proceedings of Social and Behavioural Sciences
dc.rights cc_by_nc_nd
dc.rights.uri info:eu-repo/semantics/openAccess
dc.subject 5202 Economic and Social History
dc.subject digitalisation
dc.subject disruption
dc.subject platform economy
dc.subject polarisation of work
dc.subject sharing economy
dc.title DIGITALISATION AND PLATFORM ECONOMY - DISRUPTION IN SERVICE SECTOR en
dc.type Conference contribution
dc.contributor.organization Department of Economics and Management
dc.description.reviewstatus Peer reviewed
dc.relation.doi https://doi.org/10.15405/epsbs.2019.01.02.7
dc.relation.issn 2357-1330
dc.rights.accesslevel openAccess
dc.type.version publishedVersion

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