The Motivations for and Well-Being Implications of Social Media Use at Work among Millennials and Members of Former Generations

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Oksa , R , Saari , T , Kaakinen , M A I & Oksanen , A 2021 , ' The Motivations for and Well-Being Implications of Social Media Use at Work among Millennials and Members of Former Generations ' , International Journal of Environmental Research and Public Health , vol. 18 , no. 2 , 803 . https://doi.org/10.3390/ijerph18020803

Title: The Motivations for and Well-Being Implications of Social Media Use at Work among Millennials and Members of Former Generations
Author: Oksa, Reetta; Saari, Tiina; Kaakinen, Markus Aarno Ilmari; Oksanen, Atte
Contributor organization: Institute of Criminology and Legal Policy
Date: 2021-01-19
Language: eng
Number of pages: 22
Belongs to series: International Journal of Environmental Research and Public Health
ISSN: 1661-7827
DOI: https://doi.org/10.3390/ijerph18020803
URI: http://hdl.handle.net/10138/330493
Abstract: Working life has digitalized considerably in recent decades and organizations have taken into use new forms of collaborative technologies such as social media platforms. This study examined the relationship between social media use at work and well-being at work for millennials and members of former generations in Finland. The research data contained focus group interviews (N = 52), an expert organization survey (N = 563), and a nationally representative survey (N = 1817). Well-being measures included technostress, burnout, psychological distress, and a set of background variables. Content analysis and linear regression models were used as analysis methods. The results showed that millennials have various intrinsic and extrinsic motivations for social media use at work. Intrinsic motivations included employees' personal choice and their pure interest to follow the market and discussions in their own field. Extrinsic motivations were related mainly to organizations' work culture and personal branding. The survey findings revealed, however, that millennials were not only more active social media users for work, but they also experienced higher technostress and burnout than members of former generations. Social media use motivations were associated with both higher and lower technostress and burnout depending on motivation, indicating that social media use can have both positive and negative effects. Overall, our findings suggest that employees tend to utilize social media more if their needs for autonomy, competence, and relatedness are fulfilled.
Subject: 518 Media and communications
social media
work life
millenials
technostress
burnout
Psychological distress
Peer reviewed: Yes
Rights: cc_by
Usage restriction: openAccess
Self-archived version: publishedVersion


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