Management by boundaries : Insights into the role of boundary objects in a community-based tourism development project

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Matilainen , A , Suutari , T , Lahdesmaki , M & Koski , P 2018 , ' Management by boundaries : Insights into the role of boundary objects in a community-based tourism development project ' , Tourism Management , vol. 67 , pp. 284-296 . https://doi.org/10.1016/j.tourman.2018.02.003

Title: Management by boundaries : Insights into the role of boundary objects in a community-based tourism development project
Author: Matilainen, Anne; Suutari, Timo; Lahdesmaki, Merja; Koski, Pasi
Contributor organization: Ruralia Institute, Seinäjoki
Helsinki Institute of Sustainability Science (HELSUS)
Date: 2018-08
Language: eng
Number of pages: 13
Belongs to series: Tourism Management
ISSN: 0261-5177
DOI: https://doi.org/10.1016/j.tourman.2018.02.003
URI: http://hdl.handle.net/10138/332718
Abstract: Community-based tourism development typically assumes co-operation between different stakeholder groups at the local level, and thus combines different types of knowledge. However, this does not imply that a consensus exists between the stakeholders in the first place. In this article, we present a potential conceptual tool, namely boundary objects that could support stakeholders from different knowledge communities in working jointly towards a common goal and generate commitment towards it. The literature concerning knowledge communities and boundary objects is used as a theoretical framework. A three-year community-based tourism development project comprises the data of the article, and is used as a case study to illustrate the role of different knowledge communities, and to analyse the selected boundary objects. The results illustrate the importance of proper design of boundary objects in community-based tourism development processes, and highlight the features of a successful boundary object in generating ownership feelings towards development activities. (C) 2018 Elsevier Ltd. All rights reserved.
Subject: Community-based tourism (CBT)
Boundary object
Knowledge communities
Case study
Stakeholder
SUSTAINABLE TOURISM
PSYCHOLOGICAL OWNERSHIP
STAKEHOLDER THEORY
KNOWLEDGE
INNOVATION
PARTICIPATION
MODEL
INVOLVEMENT
FRAMEWORK
NETWORKS
511 Economics
512 Business and Management
Peer reviewed: Yes
Rights: cc_by_nc_nd
Usage restriction: openAccess
Self-archived version: acceptedVersion


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