Professional Social Media Usage and Work Engagement Among Professionals in Finland Before and During the COVID-19 Pandemic : Four-Wave Follow-Up Study

Show full item record



Permalink

http://hdl.handle.net/10138/339404

Citation

Oksa , R , Kaakinen , M , Savela , N , Hakanen , J J & Oksanen , A 2021 , ' Professional Social Media Usage and Work Engagement Among Professionals in Finland Before and During the COVID-19 Pandemic : Four-Wave Follow-Up Study ' , Journal of Medical Internet Research , vol. 23 , no. 6 , 29036 . https://doi.org/10.2196/29036

Title: Professional Social Media Usage and Work Engagement Among Professionals in Finland Before and During the COVID-19 Pandemic : Four-Wave Follow-Up Study
Author: Oksa, Reetta; Kaakinen, Markus; Savela, Nina; Hakanen, Jari J.; Oksanen, Atte
Contributor organization: Institute of Criminology and Legal Policy
Faculty of Social Sciences
Date: 2021-06-15
Language: eng
Number of pages: 10
Belongs to series: Journal of Medical Internet Research
ISSN: 1438-8871
DOI: https://doi.org/10.2196/29036
URI: http://hdl.handle.net/10138/339404
Abstract: Background: The COVID-19 pandemic has changed work life profoundly and concerns regarding the mental well-being of employees' have arisen. Organizations have made rapid digital advancements and have started to use new collaborative tools such as social media platforms overnight. Objective: Our study aimed to investigate how professional social media communication has affected work engagement before and during the COVID-19 pandemic and the role of perceived social support, task resources, and psychological distress as predictors and moderators of work engagement. Methods: Nationally representative longitudinal survey data were collected in 2019-2020, and 965 respondents participated in all 4 surveys. Measures included work engagement, perceived social support and task resources, and psychological distress. The data were analyzed using a hybrid linear regression model. Results: Work engagement remained stable and only decreased in autumn 2020. Within-person changes in social media communication at work, social support, task resources, and psychological distress were all associated with work engagement. The negative association between psychological distress and work engagement was stronger in autumn 2020 than before the COVID-19 outbreak. Conclusions: The COVID-19 pandemic has exerted pressure on mental health at work. Fostering social support and task resources at work is important in maintaining work engagement. Social media communication could help maintain a supportive work environment.
Subject: COVID-19
engagement
mental health
moderator
predictor
psychological distress
social media
social support
support
task resources
usage
work engagement
JOB DEMANDS
PSYCHOLOGICAL DISTRESS
KNOWLEDGE MANAGEMENT
EFFECT SIZE
BURNOUT
RESOURCES
STRESS
SUPPORT
SATISFACTION
NETWORKING
3141 Health care science
Peer reviewed: Yes
Rights: cc_by
Usage restriction: openAccess
Self-archived version: publishedVersion


Files in this item

Total number of downloads: Loading...

Files Size Format View
PDF.pdf 153.2Kb PDF View/Open

This item appears in the following Collection(s)

Show full item record