Episodic Volunteering in Sport Events : A Seven-Country Analysis

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Okada , A , Ishida , Y , Yamauchi , N , Grönlund , H , Zhang , C & Krasnopolskaya , I 2022 , ' Episodic Volunteering in Sport Events : A Seven-Country Analysis ' , Voluntas , vol. 33 , no. 3 , pp. 459-471 . https://doi.org/10.1007/s11266-021-00428-5

Title: Episodic Volunteering in Sport Events : A Seven-Country Analysis
Author: Okada, Aya; Ishida, Yu; Yamauchi, Naoto; Grönlund, Henrietta; Zhang, Chao; Krasnopolskaya, Irina
Contributor organization: Practical Theology
Helsinki Inequality Initiative (INEQ)
Helsinki Institute of Sustainability Science (HELSUS)
Helsinki Institute of Urban and Regional Studies (Urbaria)
Faculty of Theology
Date: 2022-06
Language: eng
Number of pages: 13
Belongs to series: Voluntas
ISSN: 0957-8765
DOI: https://doi.org/10.1007/s11266-021-00428-5
URI: http://hdl.handle.net/10138/346517
Abstract: Given its ubiquitous nature, sport events are one of the most popular venues for episodic volunteering around the world. This article explores the rare dataset of volunteering in sport events in seven countries-Finland, Ghana, India, Japan, Switzerland, Tanzania, United States-to overview the differences and similarities identified in demography, volunteers' reactions to hosts' management strategies, satisfaction, and intention to volunteer again. Key findings include differences in the level of satisfaction, where responses among American volunteers were the highest. We also find that although well-organized management strategies such as quality training, communication, and proper appreciation led to higher satisfaction, these factors did not contribute to volunteers' intent to volunteer again. Such management style might be too impersonal with less autonomy on the part of volunteers that they may not feel needed in future events. Somewhat messy management might motivate volunteers to participate again.
Subject: 5141 Sociology
Episodic volunteering
Event volunteering
Comparative analysis
Peer reviewed: Yes
Rights: cc_by
Usage restriction: openAccess
Self-archived version: publishedVersion

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