Practices and experiences: challenges and opportunities for value research

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Use this URL to link or cite this item: http://hdl.handle.net/10138/37408
Title: Practices and experiences: challenges and opportunities for value research
Author: Helkkula, Anu; Kelleher, Carol; Pihlström, Minna Hannele
Contributor: Hanken School of Economics, CERS - Centre for Relationship Marketing and Service Management, HelsinkiHanken School of Economics, Marketing, Helsinki
Citation: Helkkula , A , Kelleher , C & Pihlström , M H 2012 , ' Practices and experiences: challenges and opportunities for value research ' JOURNAL OF SERVICE MANAGEMENT , vol 23 , no. 4 , pp. 554-570 . , 10.1108/09564231211260413
Belongs to series: JOURNAL OF SERVICE MANAGEMENT
ISSN: 1757-5818
URI: http://hdl.handle.net/10138/37408
Date: 2012
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