The Effects of GQM+Strategies on Organizational Alignment

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http://hdl.handle.net/10138/41130

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Münch , J , Fagerholm , F , Kettunen , P , Pagels , M & Partanen , J 2013 , The Effects of GQM+Strategies on Organizational Alignment . in Proceedings of the DASMA Software Metric Congress (MetriKon 2013) . Magdeburger Schriften zum Empirischen Software Engineering , Shaker , DASMA Metrik Kongress , Kaiserslautern , Germany , 13/11/2013 .

Title: The Effects of GQM+Strategies on Organizational Alignment
Author: Münch, Jürgen; Fagerholm, Fabian; Kettunen, Petri; Pagels, Max; Partanen, Jari
Contributor: University of Helsinki, Department of Computer Science
University of Helsinki, Department of Computer Science
University of Helsinki, Department of Computer Science
University of Helsinki, Department of Computer Science
Publisher: Shaker
Date: 2013-11
Language: eng
Number of pages: 15
Belongs to series: Proceedings of the DASMA Software Metric Congress (MetriKon 2013)
Belongs to series: Magdeburger Schriften zum Empirischen Software Engineering
URI: http://hdl.handle.net/10138/41130
Abstract: The increasing role of software for developing products and services requires that organizations align their software-related activities with high-level business goals. In practice, this alignment is very difficult and only little systematic support is available. GQM+Strategies is a method that aims at aligning organizational goals, strategies, and measurements at all levels of an organization in a seamless way. This article describes a case study of applying GQM+Strategies in a globally op- erating industrial R&D organization developing special-purpose device products for B2B customers. The study analyzes how GQM+Strategies has helped clarify and harmonize the goal set of the organization. Results of the study indicate im- proved alignment and integration of different goals. In addition, the method helped to make the initially informal goal-setting more transparent and consequently en- abled revising it while new, more important goals were discovered and compre- hended. Moreover, several elements affecting the achievement of goals as well as impediments were identified.
Subject: 113 Computer and information sciences
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