Tiering Effects in Third-party Logistics: A First-tier Buyer Perspective

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dc.contributor Svenska handelshögskolan, institutionen för marknadsföring, logistik och företagsgeografi sv
dc.contributor Hanken School of Economics, Department of Marketing, Supply Chain Management and Corporate Geography en
dc.contributor.author Vainionpää, Mikael M.
dc.date.accessioned 2010-05-04T12:38:23Z fi
dc.date.accessioned 2011-03-02T13:49:09Z
dc.date.available 2010-05-04T12:38:23Z fi
dc.date.available 2011-03-02T13:49:09Z
dc.date.issued 2010-05-03
dc.identifier.isbn 978-952-232-077-3
dc.identifier.uri http://hdl.handle.net/10227/577
dc.identifier.uri URN:ISBN:978-952-232-077-3
dc.description.abstract This doctoral dissertation takes a buy side perspective to third-party logistics (3PL) providers’ service tiering by applying a linear serial dyadic view to transactions. It takes its point of departure not only from the unalterable focus on the dyad levels as units of analysis and how to manage them, but also the characteristics both creating and determining purposeful conditions for a longer duration. A conceptual framework is proposed and evaluated on its ability to capture logistics service buyers’ perceptions of service tiering. The problem discussed is in the theoretical context of logistics and reflects value appropriation, power dependencies, visibility in linear serial dyads, a movement towards the more market governed modes of transactions (i.e. service tiering) and buyers’ risk perception of broader utilisation of the logistics services market. Service tiering, in a supply chain setting, with the lack of multilateral agreements between supply chain members, is new. The deductive research approach applied, in which theoretically based propositions are empirically tested with quantitative and qualitative data, provides new insight into (contractual) transactions in 3PL. The study findings imply that the understanding of power dependencies and supply chain dynamics in a 3PL context is still in its infancy. The issues found include separation of service responsibilities, supply chain visibility, price-making behaviour and supply chain strategies under changing circumstances or influence of non-immediate supply chain actors. Understanding (or failing to understand) these issues may mean remarkable implications for the industry. Thus, the contingencies may trigger more open-book policies, larger liability scope of 3PL service providers or insourcing of critical logistics activities from the first-tier buyer core business and customer service perspectives. In addition, a sufficient understanding of the issues surrounding service tiering enables proactive responses to devise appropriate supply chain strategies. The author concludes that qualitative research designs, facilitating data collection on multiple supply chain actors, may capture and increase understanding of the impact of broader supply chain strategies. This would enable pattern-matching through an examination of two or more sides of exchange transactions to measure relational symmetries across linear serial dyads. Indeed, the performance of the firm depends not only on how efficiently it cooperates with its partners, but also on how well exchange partners cooperate with an organisation’s own business. fi
dc.language.iso en
dc.publisher Svenska handelshögskolan sv
dc.publisher Hanken School of Economics en
dc.relation.ispartofseries Economics and Society
dc.relation.ispartofseries 211
dc.rights Publikationen är skyddad av upphovsrätten. Den får läsas och skrivas ut för personligt bruk. Användning i kommersiellt syfte är förbjuden. sv
dc.rights This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited. en
dc.rights Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty. fi
dc.subject third-party logistics fi
dc.subject service tiering fi
dc.subject power fi
dc.subject dependence fi
dc.subject value fi
dc.subject information exchange fi
dc.subject transaction costs fi
dc.subject perceived risk fi
dc.subject.other Supply Chain Management and Corporate Geography fi
dc.title Tiering Effects in Third-party Logistics: A First-tier Buyer Perspective fi
dc.type.ontasot Doctoral thesis en
dc.type.ontasot Väitöskirja fi
dc.type.ontasot Doktorsavhandling sv
dc.type.dcmitype Text
dc.date.accepted 2010-05-12

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