A Story about a Message that was a Story: Message Form and its Implications to Knowledge Flow

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dc.contributor Svenska handelshögskolan, institutionen för företagsledning och organisation, företagsledning och organisation sv
dc.contributor Hanken School of Economics, Department of Management and Organisation, Management and Organisation en
dc.contributor.author Sinclair, Joanna Beth
dc.date.accessioned 2010-10-05T08:29:16Z fi
dc.date.accessioned 2011-03-02T13:34:56Z
dc.date.available 2010-10-05T08:29:16Z fi
dc.date.available 2011-03-02T13:34:56Z
dc.date.issued 2010-10-05
dc.identifier.isbn 978-952-232-095-7
dc.identifier.issn 0424-7256
dc.identifier.uri http://hdl.handle.net/10227/701
dc.identifier.uri URN:ISBN:978-952-232-095-7
dc.description.abstract Knowledge Flow, my dear friend! I would like to introduce you to a close relative of yours: Organizational Communication. You might want to take a moment to hear what your newfound kin has to say. As bright as you are dear Flow, you're missing a piece of the puzzle - for one cannot study any aspect of an organization relating to communication without acknowledging the message. Without a message, communication does not exist. Organizational Communication has always appreciated this. Perhaps the time has come for you to join rank and do so too? The main point of this work is to prove that the form of a message considerably affects communication, interpretation - and knowledge flow. As stories are at the heart of this thesis; and entertaining, reader-friendly communication its main argument, the entire manuscript is written in story form and is intentionally breaking academic writing tradition as far as writing style goes. Each chapter reads as a story of sorts and put together they create a grand narrative of my journey as a PhD student, the research I have conducted and the outcomes of this work. Thus if a reader hopes to make any sense of this title, she must read it in the same way one would read a novel, from beginning to end. This is a thesis with three aspirations. First, it sets out to prove that knowledge flow cannot be studied without a message. Second, it moves on to give the reader a once-over of a much used message form: storytelling. After these two goals are tackled the path is clear to research if message form indeed is as essential as claimed. I do so through both a qualitative and a quantitative study. The former acted as both a stepping stone into the research area and as an inspirational pilot, from which the research design for the larger quantitative study was drawn. Together, these two studies answered my research question - and allowed me to fulfill the third, final and foremost aspiration of this study - bridging the gap between two separate fields of knowledge management: knowledge flow and storytelling. fi
dc.language.iso en
dc.publisher Svenska handelshögskolan sv
dc.publisher Hanken School of Economics en
dc.relation.ispartofseries Economics and Society
dc.relation.ispartofseries 215
dc.rights Publikationen är skyddad av upphovsrätten. Den får läsas och skrivas ut för personligt bruk. Användning i kommersiellt syfte är förbjuden. sv
dc.rights This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited. en
dc.rights Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty. fi
dc.subject storytelling fi
dc.subject narrative fi
dc.subject knowledge flow fi
dc.subject message form fi
dc.subject public relations fi
dc.subject.other Management and Organisation fi
dc.title A Story about a Message that was a Story: Message Form and its Implications to Knowledge Flow fi
dc.type.ontasot Doctoral thesis en
dc.type.ontasot Väitöskirja fi
dc.type.ontasot Doktorsavhandling sv
dc.type.dcmitype Text
dc.date.accepted 2010-10-29

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