2026-09-21T20:54:41Zhttps://helda.helsinki.fi/server/oai/requestoai:helda.helsinki.fi:10138/3282972026-07-23T15:15:59Zcom_10138_18086com_10138_17738col_10138_18093
Helsingin yliopisto, Matemaattis-luonnontieteellinen tiedekunta
University of Helsinki, Faculty of Science
Helsingfors universitet, Matematisk-naturvetenskapliga fakulteten
Törnroos, Topi
2021
URN:NBN:fi:hulib-202103231698
http://hdl.handle.net/10138/328297
Application Performance Management (APM) is a growing field, and APM tools on the market tend to
be complex enterprise solutions with features ranging from traffic analysis and error reporting to real-
user monitoring and business transaction management.
This thesis is a study done on behalf of Veikkaus Oy, a Finnish government-owned game company and
betting agency. It serves as a look into the current state-of-the-art field of leading APM tools as well as
a requirements analysis done from the perspective of the company’s IT personnel. A list of
requirements was gathered and scored based on perceived importance, and four APM tools on the
market—Datadog APM, Dynatrace, New Relic and AppDynamics—were each compared to each other
and scored based on the gathered requirements. In addition, open-source alternatives were considered
and investigated.
Our results suggest that the leading APM vendors have products very similar to each other with
marginal differences between them, feature-wise. In general, APMs were deemed useful and valuable
to the company, able to assist in the work of a wide variety of IT personnel, as well as able to replace
many tools currently in use by Veikkaus Oy and simplify their application ecosystem.
eng
Helsingin yliopisto
University of Helsinki
Helsingfors universitet
APM
application performance management
requirements
requirements analysis
Veikkaus
network monitoring
ei opintosuuntaa
no specialization
ingen studieinriktning
Tietojenkäsittelytieteen maisteriohjelma
Master's Programme in Computer Science
Magisterprogrammet i datavetenskap
APM Requirements Analysis and Comparison for Veikkaus Oy
pro gradu -tutkielmat
master's thesis
pro gradu-avhandlingar
URN:NBN:fi:hulib-202103231698
open.access