| The entire DSpace / Asiakasorganisaatiot / DHanken Digital Repository of Hanken School of Economics / Journal Articles and Conference Papers / Marketing | 1 / 2023 | 2 / 2023 | 3 / 2023 | 4 / 2023 | 5 / 2023 | 6 / 2023 | 7 / 2023 | 8 / 2023 | 9 / 2023 | 10 / 2023 | 11 / 2023 | 12 / 2023 | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Boost Customer Loyalty with Online Support. The Case of Mobile Telecoms Providers. | 11 | 18 | 26 | 44 | 28 | 13 | 1 | 4 | 3 | 5 | 4 | 5 | 162 |
| Does relationship marketing improve customer relationship satisfaction and loyalty? | 71 | 59 | 67 | 87 | 67 | 39 | 0 | 0 | 1 | 0 | 3 | 1 | 395 |
| Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012 | 14 | 11 | 9 | 20 | 15 | 9 | 6 | 1 | 2 | 7 | 2 | 3 | 99 |
| Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012 | 8 | 8 | 8 | 9 | 15 | 10 | 16 | 12 | 7 | 12 | 4 | 7 | 116 |