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The entire DSpace / Asiakasorganisaatiot / DHanken Digital Repository of Hanken School of Economics / Journal Articles and Conference Papers / Marketing1 / 20232 / 20233 / 20234 / 20235 / 20236 / 20237 / 20238 / 20239 / 202310 / 202311 / 202312 / 2023Total
3rd Nordic International Business, Export Marketing, International Entrepreneurship and Tourism Conference 2021: Annual Conference Proceedings – Book of Abstracts0 0 0 0 0 0 0 0 0 0 0 0 0
A collaborative approach to manage continuous service innovation0 0 0 0 0 0 0 0 0 0 0 0 0
A configurational approach to understanding relationship characteristics in differing levels of servitization0 0 0 0 0 0 0 0 0 0 0 0 0
Adversarial Service Networks: A Study of Service Firms’ Response to Manufacturer-led Servitization in Aviation0 0 0 0 0 0 0 0 0 0 0 0 0
An experiential perspective on uncertainty in peer-to-peer platform services0 0 0 0 0 0 0 0 0 0 0 0 0
An Interdisciplinary View of Marketing Ethics0 0 0 0 0 0 0 0 0 0 5 13 18
Boost Customer Loyalty with Online Support. The Case of Mobile Telecoms Providers.11 18 26 44 28 13 1 4 3 5 4 5 162
Chinese mobile smart solutions, users’ mobility intentions and users’ behavior0 0 0 0 0 0 0 0 0 0 0 0 0
Cocreating transformative value propositions with customers experiencing vulnerability during humanitarian crises0 0 0 0 0 0 0 0 5 4 3 2 14
Conceptualizing service ecosystem agility to maintain functionality in the face of perturbations0 0 0 0 0 0 0 0 0 0 0 0 0
Conceptualizing Services and Service Innovation : A Practice Theory Study of the Swedish Music Market0 0 0 0 0 0 0 0 0 0 0 0 0
Customer experience management in B2B markets : CXM value propositions and archetypical CXM strategies0 0 0 0 0 0 0 0 0 0 0 0 0
Customer-based Brand Equity Drivers: A Leading Brand of Beer in Estonia0 0 0 0 0 0 0 0 0 0 0 0 0
Customer-dominant service logic0 0 0 0 0 0 0 0 2 6 3 4 15
Decoding deception in the online marketplace: enhancing fake review detection with psycholinguistics and transformer models0 0 0 0 0 0 0 0 0 0 0 0 0
Does relationship marketing improve customer relationship satisfaction and loyalty?71 59 67 87 67 39 0 0 1 0 3 1 395
Experience-driven well-being and purchase : An alternative model of memorable wine tourism experiences0 0 0 0 0 0 0 0 0 0 0 0 0
Exploring supply chain sustainability practices in the Gulf Cooperation Council petrochemical sector0 0 0 0 0 0 0 0 0 0 0 0 0
From consumers to consumption: The socio-technical assemblage of the persona in market segmentation0 0 0 0 0 0 0 0 0 0 0 0 0
Generative coexistence: rethinking marketization in the cultural field0 0 0 0 0 0 0 0 0 0 0 0 0
Healthcare service experiences: a customer-dominant review0 0 0 0 0 0 0 0 0 0 0 0 0
How to save marketing: Let’s focus on the phenomenon0 0 0 0 0 0 0 0 0 0 0 0 0
Imagining post-marketing : Neo-animist resource circulation and value cocreation0 0 0 0 0 0 0 0 0 0 0 0 0
Immersive Service: Characteristics, Challenges, and Pathways to Consumer Agency0 0 0 0 0 0 0 0 0 0 0 0 0
Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 201214 11 9 20 15 9 6 1 2 7 2 3 99
Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 20128 8 8 9 15 10 16 12 7 12 4 7 116
Integrating the technology acceptance model and consumer perceived value to investigate Thai carpool drivers' behavioural intention0 0 0 0 0 0 0 0 0 0 0 0 0
International network-oriented behavior as a strategic mechanism driving financial performance and the moderating role of absorptive capacity0 0 0 0 0 0 0 0 0 0 0 0 0
Invited Commentary on Grönroos’ article: How to save marketing: let’s focus on the phenomenon. Marketing as being and doing: Re-grounding the phenomenon in social practice0 0 0 0 0 0 0 0 0 0 0 0 0
Jämlikhet kräver AI-läskunnighet i vårt nya samhälle0 0 0 0 0 0 0 0 0 0 0 0 0
Learning to discover value : Value-based pricing and selling capabilities for services and solutions0 0 0 0 0 0 0 0 0 0 3 0 3
Let Me Deinfluence You! The Impacts of Deinfluencing Content0 0 0 0 0 0 0 0 0 0 0 0 0
Market-Oriented Disinformation Research : Digital Advertising, Disinformation and Fake News on Social Media0 0 0 0 0 0 0 0 0 0 0 0 0
Memorable nature-based tourism experience, place attachment and tourists' environmentally responsible behaviour0 0 0 0 0 0 0 0 0 0 0 1 1
Moving to subscriptions : service growth through business model innovation in consumer and business markets0 0 0 0 0 0 0 0 0 0 0 0 0
Ordinary customer experience: Conceptualization, characterization, and implications0 0 0 0 0 0 0 0 7 2 3 8 20
Platform evolution for data-driven servitization : an affordance perspective0 0 0 0 0 0 0 0 0 0 0 0 0
Positive moments in residential settings for adults with profound intellectual and multiple disabilities0 0 0 0 0 0 0 0 0 0 0 0 0
Responsible aging : integrating individual and intergenerational well-being0 0 0 0 0 0 0 0 0 0 0 0 0
Self-Sovereign Identity Adoption: Antecedents and Potential Outcomes0 0 0 0 0 0 0 0 0 0 0 0 0
Socio-technical platforms for care transformation : An integrative synthesis and conceptualization0 0 0 0 0 0 0 0 0 0 0 0 0
Subscription offers in business-to-business markets : Conceptualization, taxonomy, and framework for growth0 0 0 0 0 0 0 0 0 0 0 0 0
The impact of cruise ship dinescape on travellers’ behaviour0 0 0 0 0 0 0 0 0 3 1 4 8
The Influence of Entrepreneurial Mindsets and Business Model Practices on Firm Internationalization0 0 0 0 0 0 0 0 0 0 0 0 0
The new industry playbook: digital service innovation in multi-platform ecosystems0 0 0 0 0 0 0 0 0 0 0 0 0
The Silver Economy: A Business Perspective on the Aging Society0 0 0 0 0 0 0 0 0 0 0 0 0
Toimittaja-vaikuttajat organisaatioiden vastuullisuusviestinnän sidosryhmänä0 0 0 0 0 0 0 0 1 1 1 2 5
Traceability in luxury : Harnessing B2B relationships to enhance ethical practices in the luxury industry0 0 0 0 0 0 0 0 0 0 0 0 0
Transformative hospitality services: A conceptualization and development of organizational dimensions0 0 0 0 0 0 0 0 0 0 0 0 0
Value co-destruction in Airbnb : Antecedents and outcomes0 0 0 0 0 0 0 0 0 0 0 0 0
Value-based KAM : co-developing impactful value propositions within key account management0 0 0 0 0 0 0 0 0 0 0 0 0
What went right? A collaborative process to prepare a city forest management strategy0 0 0 0 0 0 0 0 0 7 5 4 16
“One of These Days, Things are Going to Change!” How Do you Make Sense of Market Disruption?0 0 0 0 0 0 0 0 5 2 1 7 15