| The entire DSpace / Asiakasorganisaatiot / DHanken Digital Repository of Hanken School of Economics / Journal Articles and Conference Papers / Marketing | 7 / 2023 | 8 / 2023 | 9 / 2023 | 10 / 2023 | 11 / 2023 | 12 / 2023 | 1 / 2024 | 2 / 2024 | 3 / 2024 | 4 / 2024 | 5 / 2024 | 6 / 2024 | Total |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Boost Customer Loyalty with Online Support. The Case of Mobile Telecoms Providers. | 1 | 4 | 3 | 5 | 4 | 5 | 6 | 13 | 9 | 2 | 3 | 0 | 55 |
| Does relationship marketing improve customer relationship satisfaction and loyalty? | 0 | 0 | 1 | 0 | 3 | 1 | 0 | 1 | 0 | 0 | 8 | 2 | 16 |
| Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012 | 6 | 1 | 2 | 7 | 2 | 3 | 17 | 2 | 4 | 21 | 19 | 16 | 100 |
| Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012 | 16 | 12 | 7 | 12 | 4 | 7 | 9 | 3 | 5 | 13 | 5 | 3 | 96 |