TY  -  
T1  - A definition, model, and empirical analysis of business-to-business relationship quality 
SN  -  /  
UR  - http://hdl.handle.net/10138/153264 
T3  -  
A1  - Holmlund, Maria 
A2  -  
PB  - Emerald Group Publishing Ltd 
Y1  - 2008 
LA  - eng 
AB  - ... 
VO  -  
IS  -  
SP  -  
OP  -  
KW  - quality; quality improvement; customer service management; business-to-business marketing; BUYER-SELLER RELATIONSHIPS; SERVICE QUALITY; REASSESSMENT; SATISFACTION; IMPACT; SCALE 
N1  -   
PP  -  
ER  -