TY - T1 - Assessing the discharge instructing in the emergency department : Patient perspective SN - / UR - http://hdl.handle.net/10138/313104 T3 - A1 - Mäkinen, M.; Castren, M.; Huttunen, K.; Sundell, S.; Kaartinen, J.; Ben-Meir, M.; Renholm, M. A2 - PB - Y1 - 2019 LA - eng AB - Objective: The objective of the study is to assess how well the emergency department (ED) personnel succeed in instructing the patient at discharge. Methods: In November and December 2016 at Peijas Hospital ED, Finland, a structured questionnaire was conducted during a phone interview on patients the day after discharge. Results: A total of 132 patients interviewed. Ninety percent had received discharge instructions from the ED staff, most of them (75%) about medication. Almost half of the patie... VO - IS - SP - OP - KW - Communication; Discharge; Emergency Department; Instructions; Telephone call; AFTER-DISCHARGE; TELEPHONE CALLS; IMPACT; COMMUNICATION; 3126 Surgery, anesthesiology, intensive care, radiology; 316 Nursing N1 - PP - ER -