TY - T1 - Development and implementation of customer solutions SN - / 0019-8501 UR - http://hdl.handle.net/10138/41901 T3 - A1 - Biggemann, Sergio; Kowalkowski, Christian; Maley, Jane; Brege, Staffan A2 - PB - Elsevier Inc Y1 - 2013 LA - eng AB - ... VO - IS - SP - OP - KW - 512 Business and Management; KOTA2013; Equis Base Room; Customers and Relations; KOTA2013; PREM2013 N1 - PP - ER -