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T1  - Emotional Dimensions in Integrated Care for People with Multiple Complex Problems 
SN  -  /  
UR  - http://hdl.handle.net/10138/297096 
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A1  - Hujala, Anneli; Oksman, Erja 
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PB  -  
Y1  - 2018 
LA  - eng 
AB  - Cross-boundary collaboration, both multiprofessional and interorganizational, is needed when providing integrated care for people with multiple problems, who need services at the same time from diverse care providers. Multiple problems of clients also pose extra challenges for interaction between care professionals and clients. Emotional dynamics are always present in everyday interaction between human beings, but seldom explicitly addressed in research on integrated care. The aim of this reflec... 
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KW  - integrated care; emotions; emotional labor; cross-boundary collaboration; care professional; patient; client; people with multiple complex problems; health and social care; HEALTH; LABOR; WORK; 512 Business and Management 
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