TY  -  
T1  - Innovative Service Perspectives: Proceedings from the AMA SERVSIG International Service Research Conference, Helsinki, Finland, June 7-9 2012 
SN  - 978-952-232-170-1 /  
UR  - http://hdl.handle.net/10138/34616 
T3  - Conference Proceedings 
A1  - Mickelsson, Jacob; Helkkula, Anu 
A2  -  
PB  - Hanken School of Economics 
Y1  - 2012 
LA  - en 
AB  - ... 
VO  -  
IS  -  
SP  -  
OP  -  
KW  - service marketing; innovative service perspectives 
N1  -   
PP  -  
ER  -