TY - T1 - Representing the 'Voice' of Patients : How Third Sector Organisations Conceptualise and Communicate Experiential Knowledge in Health Service Development SN - / UR - http://hdl.handle.net/10138/332886 T3 - A1 - Jones, Marjaana; Jallinoja, Piia; Pietila, Ilkka A2 - PB - Y1 - 2021 LA - eng AB - The growing prominence of patient and public involvement in health services has led to the increased use of experiential knowledge alongside medical and professional knowledge bases. Third sector organisations, which position themselves as representatives of collective patient groups, have established channels to communicate experiential knowledge to health services. However, organisations may interpret and communicate experiential knowledge in different ways, and due to a lack of inherent autho... VO - IS - SP - OP - KW - 5142 Social policy; Experiential knowledge; Health care; Finland; Patient and public involvement N1 - PP - ER -