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T1  - User-defined ecosystems in health and social care 
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UR  - http://hdl.handle.net/10138/346749 
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A1  - Mickelsson, Jacob; Särkikangas, Ulla; Strandvik, Tore; Heinonen, Kristina 
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Y1  - 2022 
LA  - eng 
AB  - Purpose People with complex health conditions must often navigate landscapes of uncoordinated public, private and voluntary health-care providers to obtain the care they need. Complex health conditions frequently transcend the scope of typical health-care service systems. The purpose of this paper is to explore and characterize such unique assemblages of actors and services as "user-defined ecosystems". Design/methodology/approach Building on literature on customer ecosystems, this paper introdu... 
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KW  - User-defined ecosystem; Health care; Social care; User unit; Customer-dominant logic; Health services; CUSTOMER-DOMINANT LOGIC; VALUE CREATION; CO-CREATION; SERVICE QUALITY; SPECIAL NEEDS; CHILDREN; SYSTEM; IDENTITY; MODEL; INTERVENTIONS; 1181 Ecology, evolutionary biology 
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