(Re)Design to Mitigate Political Polarization : Reflecting Habermas' ideal communication space in the United States of America and Finland

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Nelimarkka , M , Rancy , J P , Grygiel , J & Semaan , B 2019 , ' (Re)Design to Mitigate Political Polarization : Reflecting Habermas' ideal communication space in the United States of America and Finland ' , Proceedings of the ACM on human-computer interaction . https://doi.org/10.1145/3359243

Title: (Re)Design to Mitigate Political Polarization : Reflecting Habermas' ideal communication space in the United States of America and Finland
Author: Nelimarkka, Matti; Rancy, Jean Philippe; Grygiel, Jennifer; Semaan, Bryan
Other contributor: University of Helsinki, Centre for Social Data Science, CSDS
Date: 2019-11
Language: eng
Number of pages: 25
Belongs to series: Proceedings of the ACM on human-computer interaction
ISSN: 2573-0142
DOI: https://doi.org/10.1145/3359243
URI: http://hdl.handle.net/10138/312351
Abstract: Social Media platforms are increasingly being used for political activities and communication, and research suggests that social media design and use is contributing to the polarization of the public sphere. This study draws on Habermas' ideals concerning deliberative democracy to explore if novel interface designs that diversify information sources through content recommendation, can decrease polarization. Through a design-probe interview approach and insights generated from 19 political and citizen experts in Finland and the United States, we found that our deliberative design can lead to depolarization, while creating additional complexity through which users question content and information. We discuss the need to move beyond naive content recommendation, and user interface level changes, in order to work towards a depolarized public sphere.
Subject: 113 Computer and information sciences
517 Political science
518 Media and communications
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