Organizing (with) Thirdness. A Dialogic Understanding of Bicultural Interactions in Organizations

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Title: Organizing (with) Thirdness. A Dialogic Understanding of Bicultural Interactions in Organizations
Author: Fougère, Martin
Contributor: Hanken School of Economics, Department of Marketing, Supply Chain Management and Corporate Geography
Belongs to series: Working Papers - 504
ISSN: 0357-4598
ISBN: 951-555-835-2
Abstract: This conceptual paper examines bicultural interactions in organizations as they are experienced by the involved individuals. Notions from Bakhtinian dialogism are used in order to conceptualize the sensemaking opportunities provided by the encounter with a cultural otherness. It is argued that in such bicultural situations, because of the lack of intimate understanding of the other culture, the third element in the dialogic relation - ‘thirdness’, i.e. the relation itself, without which there would be no sensemaking potential - may be lacking as a result of the distorting combination of projected similarity and stereotyping, added to certain counterproductive organizational dynamics. Therefore, it is suggested that, to make the bicultural work interaction the rewarding relation it could be, thirdness should be coordinated by management in a way that can transcend the spontaneous negative dynamics of the confrontational situation. If management was to fail to organize (with) thirdness appropriately, bringing in a third party could be a possible alternative in order to initiate the necessary mutual understanding that should eventually lead to a fruitful work interaction.
Date: 2004-05-03
Subject: intercultural / bicultural interaction
Rights: This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.

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