Promise Management throughout the Extended Consumption Process - A Hotel Industry Case Study at Holiday Inn Helsinki West - Ruoholahti (Available on Internet)

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http://hdl.handle.net/10227/626
Title: Promise Management throughout the Extended Consumption Process - A Hotel Industry Case Study at Holiday Inn Helsinki West - Ruoholahti (Available on Internet)
Author: Åhlberg, Tatu Erik Mikael
Contributor: Hanken School of Economics, Department of Marketing, Marketing
Publisher: Hanken School of Economics
Date: 2010-06-30
Language: en
URI: http://hdl.handle.net/10227/626
Thesis level: Masters thesis
Rights: This thesis is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.


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